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ISY 99 cannot link to new PDM

theedudenator
in ISY994

Featured Replies

Posted

Had a power failure at the house.

I guess this knocked the PDM out.  The green light on the PDM would not turn on.

 

Have the new one plugged in, it shows the green light.

ISY 99 will not connect.

 

When I start ADMIN it states "safe mode"

 

When I "restore PDM"

I get Error  -20000----30

 

The ISY needs to be powered down when connecting the new PLM.   Power up the new PLM, then power up the ISY.   Be sure to follow Wiki instructions for replacing PLM.

  • Author

I followed the wiki

I tried it again.

 

When I go to admin screen

Your System is in Safe Mode

 

Restore PLM Modem

Insteon_errors--30

-2000000/-30

Have you tried a different cable between the PLM and the ISY99i?

 

You may want to open a support ticket with UDI.

 

If you followed the wiki and still get the safe mode.

There is a small chance the power surge that took out the PLM. Also damaged the serial port in the ISY99i.

  • Author

The fifth time I tried it it worked...

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