alsorrell Posted February 25, 2015 Posted February 25, 2015 I've been trying to troubleshoot an intermittent issue with RemoteLincs and a garage door system (like some others), and I was looking at the Tools > Diagnostics > Event Viewer log and there appears to be a ton of info there. The ISG994i Guide section dealing with Event Viewer is pretty pathetic in terms of explanations. Is there anything to help decode what the various entries mean? Thanks, Al e.g. 2E.9E.B5-1 is my Left Garage button from my RemoteLinc (8-Button No Toggle) 31.6E.A6-2 is the Garage Left IoLinc Relay Tue 02/24/2015 05:36:31 PM : [iNST-SRX ] 02 50 2E.9E.B5 00.00.01 CB 13 00 LTOFFRR(00) Tue 02/24/2015 05:36:31 PM : [std-Group ] 2E.9E.B5-->Group=1, Max Hops=3, Hops Left=2 Tue 02/24/2015 05:36:31 PM : [D2D EVENT ] Event [2E 9E B5 1] [DOF] [0] uom=0 prec=-1 Tue 02/24/2015 05:36:31 PM : [ 2E 9E B5 1] DOF 0 Tue 02/24/2015 05:36:31 PM : [iNST-SRX ] 02 50 2E.9E.B5 00.00.01 C7 13 00 LTOFFRR(00) Tue 02/24/2015 05:36:31 PM : [std-Group ] 2E.9E.B5-->Group=1, Max Hops=3, Hops Left=1 Tue 02/24/2015 05:36:31 PM : [iNST-DUP ] Previous message ignored. Tue 02/24/2015 05:36:31 PM : [iNST-SRX ] 02 50 31.6E.A6 00.00.01 CB 11 00 LTONRR (00) Tue 02/24/2015 05:36:31 PM : [std-Group ] 31.6E.A6-->Group=1, Max Hops=3, Hops Left=2 Tue 02/24/2015 05:36:31 PM : [D2D EVENT ] Event [31 6E A6 1] [DON] [0] uom=0 prec=-1 Tue 02/24/2015 05:36:31 PM : [ 31 6E A6 1] DON 0 Tue 02/24/2015 05:36:31 PM : [D2D EVENT ] Event [33 13 DC 3] [sT] [255] uom=0 prec=-1 Tue 02/24/2015 05:36:31 PM : [ 33 13 DC 3] ST 255 Tue 02/24/2015 05:36:31 PM : [D2D EVENT ] Event [31 6E A6 1] [sT] [255] uom=0 prec=-1 Tue 02/24/2015 05:36:31 PM : [ 31 6E A6 1] ST 255 Tue 02/24/2015 05:36:31 PM : [D2D-CMP 0009] STS [31 6E A6 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Tue 02/24/2015 05:36:31 PM : [D2D EVENT ] Event [31 6E A6 2] [sT] [255] uom=0 prec=-1 Tue 02/24/2015 05:36:31 PM : [ 31 6E A6 2] ST 255 Tue 02/24/2015 05:36:32 PM : [iNST-SRX ] 02 50 31.6E.A6 30.DC.96 41 11 01 LTONRR (01) Tue 02/24/2015 05:36:32 PM : [std-Cleanup ] 31.6E.A6-->ISY/PLM Group=1, Max Hops=1, Hops Left=0 Tue 02/24/2015 05:36:32 PM : [iNST-DUP ] Previous message ignored. Tue 02/24/2015 05:36:32 PM : [iNST-SRX ] 02 50 2E.9E.B5 30.DC.96 4B 13 01 LTOFFRR(01) Tue 02/24/2015 05:36:32 PM : [std-Cleanup ] 2E.9E.B5-->ISY/PLM Group=1, Max Hops=3, Hops Left=2 Tue 02/24/2015 05:36:32 PM : [D2D EVENT ] Event [2E 9E B5 1] [DOF] [0] uom=0 prec=-1
oberkc Posted February 25, 2015 Posted February 25, 2015 No decoder ring that I remember. One can often figure out some things by inference, and I understand that smarthome publishes a developer guide, but that disclosure of that content may obligate the discloser to shoot you. Personally, I think I recognize insteon device addresses, in that they appear to be six-character hex addresses. I have also come to learn that "hops left=0" to be generally bad and "hops left=2" to be, generally, good. You might try a "scene" test, using any scene that is giving you trouble. As a whole, you are probably going to have to fall back on they typical troubleshooting methods to identify any problem-causing devices.
blueman2 Posted February 25, 2015 Posted February 25, 2015 I have always wondered what the Hops Left and Max Hops numbers meant. Anyone know?
LeeG Posted February 25, 2015 Posted February 25, 2015 Normally Hops Left=0 is bad but in this case it is on a message that has Max Hops=1 so no comm problem indicated. At insteon.com there is an insteondetails.pdf doc that covers some of the Insteon messages. Also SmartLabs has released what was confidential information (no longer confidential) covering Insteon internals. insteon.com/developer/#devdocs
LeeG Posted February 25, 2015 Posted February 25, 2015 (edited) "I have always wondered what the Hops Left and Max Hops numbers meant." Max Hops indicates the number of devices that are allow to repeat message at full strength. The larger Max Hops the longer it takes a message to arrive at its destination. Hops Left indicates how many devices (Hops) had to repeat the message. An Insteon Controller device normally starts out with Max Hops=1 for best Insteon network speed. If the Responder does not ACK, the Controller bumps the Max Hops count and tries again. There is an insteondetails.pdf doc on insteon.com that covers this in detail. Shows Insteon network speed possible at each Max Hops count. Edited February 25, 2015 by LeeG
Brian H Posted February 25, 2015 Posted February 25, 2015 (edited) The Developer Documentation and Rest API was recently released by Smartlabs. http://www.insteon.com/developer/#devdocs The White Papers are here. http://www.insteon.com/technology/#documentation Edited February 25, 2015 by Brian H
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