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"Request Failed" Motion Sensor Device Options


PhanTomiZ

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Posted

Hi,

 

I have almost finished migrating from HL to ISY994izw.  I moved two 2842-222 motion sensors from HL, first by deleting all links, which I didn't have any because I was using them in events only, and then doing a factory reset.  

 

Linking them to the ISY was accomplished by using the drop down menu for Motion sensor.  I enabled linking mode for the each individual sensor and entered the address and name for each device.  Looks like the ISY recognized them both and added them to the left side device pane.  

 

What I want to do next is change the device options.  After enabling the linking mode on the device, I can't get the motion sensors to save the options.  Each time I set any option I get "Request Failed".  The option gets changed, but I believe not saved to the device.  It seems that as long as the Admin console is running, the values stay, but as soon as I close the program and re-open, the Device Options go back to the default...

 

The devices look to be functioning correctly, but only with the default settings.

 

Any information would be greatly appreciated...

 

PhanTomiZ

post-6263-0-70124000-1425227431_thumb.png

post-6263-0-20330800-1425227432_thumb.png

Posted

Run Tools | Diagnostics | Event Viewer at LEVEL 3.

 

Put the Motion Sensor into linking mode.

 

Attempt Option change and post event trace. There is an Icon, next to last at the bottom right of event viewer window, to Copy to Clipboard. Paste the trace into the post

 

Is the Motion Sensor near a Dual Band device? I suggest being close to the 2413 PLM for this test.

Posted

It is currently within 3' of both PLM and On/off device.  I find it easier to remove the MS from its location and bring to my computer room for setup....

 

I will Run Tools | Diagnostics | Event Viewer at LEVEL 3.  as soon as I arrive home from work.

 

Thanks

Posted

Here's the info...Not sure what it all means...

 

Sun 03/01/2015 03:36:58 PM : [All         ] Writing 33 bytes to devices
Sun 03/01/2015 03:36:58 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:36:58 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:07 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:37:07 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:16 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:37:16 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:20 PM : [D2D EVENT   ] Event [31 F3 64 1] [ERR] [1] uom=0 prec=-1
Sun 03/01/2015 03:37:20 PM : [  31 F3 64 1]      ERR   1
Sun 03/01/2015 03:37:35 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 03:37:46 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 03:37:55 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 03:38:58 PM : [iNST-SRX    ] 02 50 29.25.2C 33.5E.55 05 6F 21           (21)
Sun 03/01/2015 03:38:58 PM : [std-Direct  ] 29.25.2C-->ISY/PLM Group=0, Max Hops=1, Hops Left=1
Sun 03/01/2015 03:38:58 PM : [D2D EVENT   ] Event [29 25 2C 1] [CLIHUM] [33] uom=0 prec=-1
Sun 03/01/2015 03:38:58 PM : [  29 25 2C 1]   CLIHUM  33
Sun 03/01/2015 03:38:58 PM : [D2D-CMP 0010] STS [29 25 2C 1] CLIHUM op=3 Event(val=33 uom=0 prec=-1) > Condition(val=50 uom=0 prec=-1) --> false
 
This after setting the timeout to 20
Then Brightness to 35
Then Darkness to 35
Then LED On
Then Query
 
Thanks...
 
 

post-6263-0-82864900-1425242513_thumb.png

Posted

Make sure 31.F3.64 is the device that was put into linking mode. The trace shows that Insteon address did not respond to the commands sent to that address.

Posted (edited)

Yes, that is the correct device/address...Ok, if it is not responding, then how can it still be functioning.  It shows the current state of On and Off when motion sensed for .5 min

 

This is when motion is triggered, Current State ON then OFF

 

 

 

Sun 03/01/2015 04:27:16 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 11 01    LTONRR (01)
Sun 03/01/2015 04:27:16 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:27:16 PM : [D2D EVENT   ] Event [31 F3 4E 1] [DON] [1] uom=0 prec=-1
Sun 03/01/2015 04:27:16 PM : [  31 F3 4E 1]      DON   1
Sun 03/01/2015 04:27:16 PM : [D2D EVENT   ] Event [31 F3 4E 1] [sT] [255] uom=0 prec=-1
Sun 03/01/2015 04:27:16 PM : [  31 F3 4E 1]       ST 255
Sun 03/01/2015 04:27:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 11 01    LTONRR (01)
Sun 03/01/2015 04:27:17 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:27:17 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:27:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 33.5E.55 45 11 01    LTONRR (01)
Sun 03/01/2015 04:27:17 PM : [std-Cleanup ] 31.F3.4E-->ISY/PLM Group=1, Max Hops=1, Hops Left=1
Sun 03/01/2015 04:27:17 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:27:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 11.01.01 CF 06 00           (00)
Sun 03/01/2015 04:27:17 PM : [std-Group   ] 31.F3.4E-->11.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:27:17 PM : [iNST-INFO   ] Previous message ignored.
Sun 03/01/2015 04:27:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 11.01.01 CF 06 00           (00)
Sun 03/01/2015 04:27:17 PM : [std-Group   ] 31.F3.4E-->11.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:27:17 PM : [iNST-INFO   ] Previous message ignored.
Sun 03/01/2015 04:28:16 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 13 01    LTOFFRR(01)
Sun 03/01/2015 04:28:16 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:28:16 PM : [D2D EVENT   ] Event [31 F3 4E 1] [DOF] [1] uom=0 prec=-1
Sun 03/01/2015 04:28:16 PM : [  31 F3 4E 1]      DOF   1
Sun 03/01/2015 04:28:16 PM : [D2D EVENT   ] Event [31 F3 4E 1] [sT] [0] uom=0 prec=-1
Sun 03/01/2015 04:28:16 PM : [  31 F3 4E 1]       ST   0
Sun 03/01/2015 04:28:16 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 13 01    LTOFFRR(01)
Sun 03/01/2015 04:28:16 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:28:16 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:28:16 PM : [iNST-SRX    ] 02 50 31.F3.4E 33.5E.55 45 13 01    LTOFFRR(01)
Sun 03/01/2015 04:28:16 PM : [std-Cleanup ] 31.F3.4E-->ISY/PLM Group=1, Max Hops=1, Hops Left=1
Sun 03/01/2015 04:28:16 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:28:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 13.01.01 CF 06 00           (00)
Sun 03/01/2015 04:28:17 PM : [std-Group   ] 31.F3.4E-->13.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:28:17 PM : [iNST-INFO   ] Previous message ignored.
Sun 03/01/2015 04:28:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 13.01.01 CF 06 00           (00)
Sun 03/01/2015 04:28:17 PM : [std-Group   ] 31.F3.4E-->13.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:28:17 PM : [iNST-INFO   ] Previous message ignored.
Edited by PhanTomiZ
Posted

I thought I did?

Motion Sensed Current State On

 

Sun 03/01/2015 04:34:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 11 01    LTONRR (01)
Sun 03/01/2015 04:34:17 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:34:17 PM : [D2D EVENT   ] Event [31 F3 4E 1] [DON] [1] uom=0 prec=-1
Sun 03/01/2015 04:34:17 PM : [  31 F3 4E 1]      DON   1
Sun 03/01/2015 04:34:17 PM : [D2D EVENT   ] Event [31 F3 4E 1] [sT] [255] uom=0 prec=-1
Sun 03/01/2015 04:34:17 PM : [  31 F3 4E 1]       ST 255
Sun 03/01/2015 04:34:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 11 01    LTONRR (01)
Sun 03/01/2015 04:34:17 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:34:17 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:34:17 PM : [iNST-SRX    ] 02 50 31.F3.4E 33.5E.55 45 11 01    LTONRR (01)
Sun 03/01/2015 04:34:17 PM : [std-Cleanup ] 31.F3.4E-->ISY/PLM Group=1, Max Hops=1, Hops Left=1
Sun 03/01/2015 04:34:17 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:34:18 PM : [iNST-SRX    ] 02 50 31.F3.4E 11.01.01 CF 06 00           (00)
Sun 03/01/2015 04:34:18 PM : [std-Group   ] 31.F3.4E-->11.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:34:18 PM : [iNST-INFO   ] Previous message ignored.
Sun 03/01/2015 04:34:18 PM : [iNST-SRX    ] 02 50 31.F3.4E 11.01.01 CF 06 00           (00)
Sun 03/01/2015 04:34:18 PM : [std-Group   ] 31.F3.4E-->11.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:34:18 PM : [iNST-INFO   ] Previous message ignored.
 
Motion Timeout Current State Off
 
Sun 03/01/2015 04:37:57 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 13 01    LTOFFRR(01)
Sun 03/01/2015 04:37:57 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:37:57 PM : [D2D EVENT   ] Event [31 F3 4E 1] [DOF] [1] uom=0 prec=-1
Sun 03/01/2015 04:37:57 PM : [  31 F3 4E 1]      DOF   1
Sun 03/01/2015 04:37:57 PM : [D2D EVENT   ] Event [31 F3 4E 1] [sT] [0] uom=0 prec=-1
Sun 03/01/2015 04:37:57 PM : [  31 F3 4E 1]       ST   0
Sun 03/01/2015 04:37:57 PM : [iNST-SRX    ] 02 50 31.F3.4E 00.00.01 CF 13 01    LTOFFRR(01)
Sun 03/01/2015 04:37:57 PM : [std-Group   ] 31.F3.4E-->Group=1, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:37:57 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:37:57 PM : [iNST-SRX    ] 02 50 31.F3.4E 33.5E.55 45 13 01    LTOFFRR(01)
Sun 03/01/2015 04:37:57 PM : [std-Cleanup ] 31.F3.4E-->ISY/PLM Group=1, Max Hops=1, Hops Left=1
Sun 03/01/2015 04:37:57 PM : [iNST-DUP    ] Previous message ignored.
Sun 03/01/2015 04:37:57 PM : [iNST-SRX    ] 02 50 31.F3.4E 13.01.01 CF 06 00           (00)
Sun 03/01/2015 04:37:57 PM : [std-Group   ] 31.F3.4E-->13.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:37:57 PM : [iNST-INFO   ] Previous message ignored.
Sun 03/01/2015 04:37:58 PM : [iNST-SRX    ] 02 50 31.F3.4E 13.01.01 CF 06 00           (00)
Sun 03/01/2015 04:37:58 PM : [std-Group   ] 31.F3.4E-->13.01.01, Max Hops=3, Hops Left=3
Sun 03/01/2015 04:37:58 PM : [iNST-INFO   ] Previous message ignored.
 
Posted (edited)

31 F3 64 is another MS...31 F3 4E is the one I put into linking mode...

 

31 F3 64 must have gotten triggered some how when I put 31 F3 4E in linking mode....Here is the Event Viewer....

 

Sun 03/01/2015 04:59:45 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 05:00:01 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 05:00:04 PM : [All         ] Writing 0 bytes to devices
Sun 03/01/2015 05:00:08 PM : [All         ] Writing 0 bytes to devices
 
Every time I select an option I get this Writing 0 bytes...
Edited by PhanTomiZ
Posted

Looks like the trace was not at LEVEL 3 or no changes were made to the Options.   No changes were attempted/traced.

 

The first trace was trying to update 31.F3.64.  Perhaps the wrong MS was selected when Options clicked. 

 

Sun 03/01/2015 03:36:58 PM : [All         ] Writing 33 bytes to devices
Sun 03/01/2015 03:36:58 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:36:58 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:07 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:37:07 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:16 PM : [iNST-TX-I1  ] 02 62 31 F3 64 0F 0D 00
Sun 03/01/2015 03:37:16 PM : [iNST-ACK    ] 02 62 31.F3.64 0F 0D 00 06                 (00)
Sun 03/01/2015 03:37:20 PM : [D2D EVENT   ] Event [31 F3 64 1] [ERR] [1] uom=0 prec=-1
Sun 03/01/2015 03:37:20 PM : [  31 F3 64 1]      ERR   1
Posted

Are there any Icons to the left of the Motion Sensor nodes for 31.F3.4E?

 

What is being changed on the Options popup?

Click Help | About.

 

What is displayed for Firmware

What is displayed for UI

Posted

Trying to change Timeout from .5 to 20

LED Brightness to 35

Darkness Sensitivity to 35

LED On

 

Firmware is V4.2.18

UI is V4.2.23

 

Thanks

 

I just deleted it from the ISY and linked it using HL and I'm able to change the timeout values....Sending emails to myself as a test and it works fine with HL.  I can synchronize device using HL while it is in linking mode...What's up with that?????

post-6263-0-69233400-1425252367_thumb.png

Posted (edited)

Either move the ISY Firmware to 4.2.23 or the UI to 2.2.18

 

Options is not working as expected. which may be the result of having Firmware and UI at different levels.

 

"I can synchronize device using HL while it is in linking mode...What's up with that?????"

 

What is the question?  Linking mode keeps the device from going to sleep for 4 minutes.  

Edited by LeeG
Posted

After coordinating the firmware and UI, what;s the result if you change the timeout using HL and then add the MS to the ISY?

Posted

Either move the ISY Firmware to 4.2.23 or the UI to 2.2.18

 

Options is not working as expected. which may be the result of having Firmware and UI at different levels.

 

"I can synchronize device using HL while it is in linking mode...What's up with that?????"

 

What is the question?  Linking mode keeps the device from going to sleep for 4 minutes.  

Question being, why does it work with HL and not with the ISY?  I'm able to set the "motion countdown duration" with HL, but yetI cannot with the ISY...Just went throught the firmware upgrade so both UI and Firmware are both V.4.2.23.  We'll see if that makes a difference...

Posted

After coordinating the firmware and UI, what;s the result if you change the timeout using HL and then add the MS to the ISY?

You are correct.  I deleted the HL MS device and went over to the ISY Admin console and hit "Options" and the same settings that were in HL are now in the ISY...

 

So, one step further:  now when I change the settings with ISY, they are written to the device as soon as I click on the option...

 

Problem solved...Thanks again...

Posted

That was getting Firmware and UI to the same point.  Thanks for the update.

Yes, that was the fix...Thanks for all of your input...

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