stusviews Posted June 22, 2015 Posted June 22, 2015 IMO, it doesn't "suck" if it fails within the warranty period. That's why there's a warranty. Few manufacturers have achieved 100% quality control
G W Posted June 22, 2015 Posted June 22, 2015 Not sure, it's 6 months old, so something that new being defective still earns the "it sucks" definition in my books lol. I just use it as a door lock now anyway, it's not connected to the ISY. With the door armour on it makes it too stiff so reliably control it remotely and I don't even really have any need for it. Might get another different lock for my garage door and move this one to the kitchen door so that they can be in sync, since we always forget to lock the garage door since it's separate from the house.I have two of the deadbolts and I'm very pleased with them. I have reinforced doors and frames and the bolt fits perfectly. It's all about the installation and where the weakest point is. I'm sorry you have so many problems. Hardware isn't always perfect out of the box.
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