scotskicker Posted June 4, 2015 Share Posted June 4, 2015 I am still new to using the ISY994i, but have had great luck starting with some scenes and programs. Recently I decided to try to configure my ISY settings so that I could access the ISY from outside my LAN and now my router is not recognizing it as connected to the network, however my scheduled scenes are still running. I can't access the Admin Console either, as it cannot find the ISY. I think my problem is that when I changed the internet settings on the ISY configuration, I used the Internet IP address etc. from my ISP instead of the LAN IP? Hopefully that makes some sense, although I didn't explain it very well. How can I access the admin console and change these settings when my network will not find the ISY? This is really bothering me since I just bought some new dimmers and contact sensors and I can't do anything cool with them! Much thanks in advance. Casey Link to comment
larryllix Posted June 4, 2015 Share Posted June 4, 2015 I am still new to using the ISY994i, but have had great luck starting with some scenes and programs. Recently I decided to try to configure my ISY settings so that I could access the ISY from outside my LAN and now my router is not recognizing it as connected to the network, however my scheduled scenes are still running. I can't access the Admin Console either, as it cannot find the ISY. I think my problem is that when I changed the internet settings on the ISY configuration, I used the Internet IP address etc. from my ISP instead of the LAN IP? Hopefully that makes some sense, although I didn't explain it very well. How can I access the admin console and change these settings when my network will not find the ISY? This is really bothering me since I just bought some new dimmers and contact sensors and I can't do anything cool with them! Much thanks in advance. Casey OK read all instructions before starting Your ISY probably needs to have a new eprom installed. Here's how Open the case and ....j/k Try clicking this link. http://isy Link to comment
elvisimprsntr Posted June 4, 2015 Share Posted June 4, 2015 1. Change your router subnet mask to 0.0.0.0 2. Use a network scan tool like Snap by 9Bit Labs, LLC https://appsto.re/us/8YWHr.i to find ISY on your network 3. Don't ask how I know. LOL Link to comment
stusviews Posted June 4, 2015 Share Posted June 4, 2015 What is the result if you enter: ping isy Link to comment
scotskicker Posted June 4, 2015 Author Share Posted June 4, 2015 The ISY eprom returned "The server at isy can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address." DNS_PROBE_FINISHED_NXDOMAIN I tried changing my subnet mask to zeros and my router gives me the error "IP address is conflicted with WAN IP subnet, please enter again". Link to comment
elvisimprsntr Posted June 4, 2015 Share Posted June 4, 2015 I tried changing my subnet mask to zeros and my router gives me the error "IP address is conflicted with WAN IP subnet, please enter again". Try 255.0.0.0 Link to comment
elvisimprsntr Posted June 4, 2015 Share Posted June 4, 2015 Or http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Restarting_Your_ISY-99i Link to comment
larryllix Posted June 4, 2015 Share Posted June 4, 2015 If you can access your router see if you can locate your ISY IP address in the "attached device" table. That should give you some IP addresses to try in your browser as a URL. Link to comment
scotskicker Posted June 4, 2015 Author Share Posted June 4, 2015 I couldn't see my ISY in my router's attached devices, but I think I made some progress. I changed my subnet mask, and changed my ip address, I did was it at somethign like 192.168.xxx, now it is showing as 10.0.0.xxx. I reboot the ISY and I guess now I need to restore from a backup. I am in the Admin Console now. So I am thinking that I will change my IPs back to the 192.168.xxx first on the ISY and then change it in the router settings? Seem to be making some progress here. Link to comment
scotskicker Posted June 4, 2015 Author Share Posted June 4, 2015 This is now resolved. I restored my backup and I am up and going. Now time to READ the ISY wiki on port forwarding, and get a crash course on http commands. Thanks everyone for all the help on this, it a great community here filled with a lot knowledge. I typically read alot of posts but don't comment or share, but I have a feeling that with some of the projects I have planned I might be posting more often. Link to comment
larryllix Posted June 4, 2015 Share Posted June 4, 2015 This is now resolved. I restored my backup and I am up and going. Now time to READ the ISY wiki on port forwarding, and get a crash course on http commands. Thanks everyone for all the help on this, it a great community here filled with a lot knowledge. I typically read alot of posts but don't comment or share, but I have a feeling that with some of the projects I have planned I might be posting more often. The best way s to turn on DHCP in your ISY and let your router assign an IP address so there is not any clashes later. After that, go into your router and find the IP reservation table and enter a valid (in allowed range) IP address for your ISY into the table. This will force your ISY to that IP address every time it boots and asks the router for an IP address (DHCP). This will insure no conflicts happen later in IP address clashes locking you out or causing intermittent problems on your LAN. Link to comment
builderb Posted June 4, 2015 Share Posted June 4, 2015 You'll want to read up on port forwarding if you want to access your ISY from outside your LAN. And probably SSL certificates too. Sent from my iPad using Tapatalk Link to comment
elvisimprsntr Posted June 4, 2015 Share Posted June 4, 2015 This is now resolved. I restored my backup and I am up and going. Now time to READ the ISY wiki on port forwarding, and get a crash course on http commands. Thanks everyone for all the help on this, it a great community here filled with a lot knowledge. I typically read alot of posts but don't comment or share, but I have a feeling that with some of the projects I have planned I might be posting more often.Most routers allow one to assign an IP address based on the client MAC address. Thus allows one to leave the ISY in DHCP mode and guarantee a fixed IP address. Important for port forwarding. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.