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Cannot Communicate with new dimmer

beaud001

By beaud001
in ISY994

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beaud001 Newbie

beaud001

Posted
Posted

I just added a 2477D dimmer to the kitchen to control LED lighting. When I try to activate via my laptop, I am getting  the message "Cannot Communicate with Kitchen (31 56 44 1) please check connections. The serial number is correct.

 

I pushed the reset button on the 2477D to no avail. Here below is the event log. I would appreciate the help....

 

 

 

Sat 08/08/2015 20:32:30 : [iNST-ACK    ] 02 62 31.56.44 0F 11 A8 06          LTONRR (A8)

Sat 08/08/2015 20:32:31 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 11 FF    LTONRR (FF)
Sat 08/08/2015 20:32:31 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sat 08/08/2015 20:32:31 : [  31 56 44 1]       OL 168
Sat 08/08/2015 20:32:31 : [All         ] Writing 1 bytes to devices
Sat 08/08/2015 20:32:31 : [31 56 44 1  ] Memory : Write dbAddr=0x0032 [A8] cmd1=0x2E cmd2=0x00
Sat 08/08/2015 20:32:31 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sat 08/08/2015 20:32:31 : [iNST-ACK    ] 02 62 31.56.44 0F 28 00 06          SET-MSB(00)
Sat 08/08/2015 20:32:31 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sat 08/08/2015 20:32:31 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sat 08/08/2015 20:32:32 : [iNST-ACK    ] 02 62 31.56.44 0F 2B 32 06          PEEK   (32)
Sat 08/08/2015 20:32:32 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sat 08/08/2015 20:32:32 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sat 08/08/2015 20:32:32 : [iNST-ACK    ] 02 62 31.56.44 0F 29 A8 06          POKE   (A8)
Sat 08/08/2015 20:32:32 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sat 08/08/2015 20:32:32 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
 
LeeG Advanced

LeeG

Posted
Posted

I don't know what the error was before pressing reset.  Now the error is the 2477D no longer accepts the PLM command because reset cleared the link data base. Suggest Deleting 2477D from ISY, add it back, then attempt to turn On/Off 2477D. with the LEVEL 3 event trace active.

 

Sat 08/08/2015 20:32:30 : [iNST-ACK    ] 02 62 31.56.44 0F 11 A8 06          LTONRR (A8)

Sat 08/08/2015 20:32:31 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 11 FF    LTONRR (FF)
Sat 08/08/2015 20:32:31 : [Standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
The AF is a NAK, the FF indicates source device (PLM) not known to 2477D because device was reset. 
 

The 2477D is not spec'ed for LEDs so original problem may be type of LEDs being used. 

beaud001 Newbie

beaud001

Posted
  • Author
Posted

I deleted and restored this dimmer switch with no change. Still not communicating.

 

Sun 08/09/2015 07:41:52 : ---- Initializing the linked devices ----

Sun 08/09/2015 07:41:52 : ---- All Linked Devices are now initialized ----
Sun 08/09/2015 07:41:52 : ---- Add remaining devices ----
Sun 08/09/2015 07:41:52 : [  31 56 44 1] Writing High Water Mark at Link 0
Sun 08/09/2015 07:41:52 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:41:52 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:41:52 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:41:52 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:52 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:41:52 : [31 56 44 1  ] Using engine version i1
Sun 08/09/2015 07:41:52 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:41:53 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:41:53 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:53 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F8 06          PEEK   (F8)
Sun 08/09/2015 07:41:53 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:41:53 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:53 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:41:54 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:41:54 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:54 : [  31 56 44 1] Adding device to ISY t=01.20.0000
Sun 08/09/2015 07:41:54 : [Kitchen] Start : Adding device to ISY
Sun 08/09/2015 07:41:54 : [Kitchen] Finish : Adding device to ISY was Successful
Sun 08/09/2015 07:41:54 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:41:54 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:41:54 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:41:54 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:54 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:41:55 : [MNG-LNK-RSP ] 02 6F 40 E2 00 31 56 44 01 20 00 06 
Sun 08/09/2015 07:41:55 : [31 56 44 1  ] Link    0 : 0FF8 [A200390075FF1F00] Saving  [A200390075FF1F00]
Sun 08/09/2015 07:41:55 : [31 56 44 1  ] Link    1 : 0FF0 [E201390075FF1F01] Saving  [E201390075FF1F01]
Sun 08/09/2015 07:41:55 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:41:55 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:41:55 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:41:55 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:55 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:41:55 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:41:55 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:41:56 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:41:56 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:56 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:41:56 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:41:56 : [iNST-ACK    ] 02 62 31.56.44 0F 28 00 06          SET-MSB(00)
Sun 08/09/2015 07:41:56 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:41:56 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:57 : [iNST-ACK    ] 02 62 31.56.44 0F 2B 32 06          PEEK   (32)
Sun 08/09/2015 07:41:57 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 A7 2B FF    PEEK   (FF)
Sun 08/09/2015 07:41:57 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=1
Sun 08/09/2015 07:41:57 : [iNST-ACK    ] 02 62 31.56.44 0F 28 00 06          SET-MSB(00)
Sun 08/09/2015 07:41:58 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:41:58 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:58 : [iNST-ACK    ] 02 62 31.56.44 0F 2B 21 06          PEEK   (21)
Sun 08/09/2015 07:41:58 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:41:58 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:58 : [  31 56 44 1]       OL 255
Sun 08/09/2015 07:41:58 : [  31 56 44 1]       RR 255
Sun 08/09/2015 07:41:58 : [iNST-ACK    ] 02 62 31.56.44 0F 19 00 06          LTSREQ (LIGHT)
Sun 08/09/2015 07:41:58 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 2F 00 FE           (FE)
Sun 08/09/2015 07:41:58 : [standard-Direct Ack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:41:58 : [  31 56 44 1]       ST 255
Sun 08/09/2015 07:41:58 : [  31 56 44 1]       OL 255
Sun 08/09/2015 07:41:58 : [  31 56 44 1]       RR 255
Sun 08/09/2015 07:41:59 : [  31 56 44 1] Device added to ISY
Sun 08/09/2015 07:41:59 : ---- All Remaining Device Added ----
Sun 08/09/2015 07:41:59 : [iNST-ACK    ] 02 62 31.56.44 0F 19 00 06          LTSREQ (LIGHT)
Sun 08/09/2015 07:42:00 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 2F 00 FE           (FE)
Sun 08/09/2015 07:42:00 : [standard-Direct Ack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:00 : [  31 56 44 1]       ST 255
Sun 08/09/2015 07:42:00 : [  31 56 44 1]       OL 255
Sun 08/09/2015 07:42:00 : [  31 56 44 1]       RR 255
Sun 08/09/2015 07:42:00 : [All         ] Writing 16 bytes to devices
Sun 08/09/2015 07:42:00 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:42:00 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:42:00 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:42:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:00 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:42:00 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:42:00 : [31 56 44 1  ] Link    2 : 0FE8 [0000000000000000] Writing [00..............]
Sun 08/09/2015 07:42:00 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:42:01 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:42:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:01 : [iNST-ACK    ] 02 62 31.56.44 0F 2B E8 06          PEEK   (E8)
Sun 08/09/2015 07:42:01 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:01 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:42:02 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:02 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:02 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:42:02 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:42:02 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:42:02 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:02 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:42:02 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:42:02 : [31 56 44 1  ] Link    0 : 0FF8 [A200390075FF1F00] Writing [A200390075FF1F00]
Sun 08/09/2015 07:42:02 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:42:03 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:42:03 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:03 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F8 06          PEEK   (F8)
Sun 08/09/2015 07:42:03 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:03 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:03 : [iNST-ACK    ] 02 62 31.56.44 0F 29 A2 06          POKE   (A2)
Sun 08/09/2015 07:42:04 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:04 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F9 06          PEEK   (F9)
Sun 08/09/2015 07:42:04 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:04 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:42:05 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:05 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FA 06          PEEK   (FA)
Sun 08/09/2015 07:42:05 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:05 : [iNST-ACK    ] 02 62 31.56.44 0F 29 39 06          POKE   (39)
Sun 08/09/2015 07:42:06 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:06 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FB 06          PEEK   (FB)
Sun 08/09/2015 07:42:06 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:06 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:42:07 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:07 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FC 06          PEEK   (FC)
Sun 08/09/2015 07:42:07 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:07 : [iNST-ACK    ] 02 62 31.56.44 0F 29 75 06          POKE   (75)
Sun 08/09/2015 07:42:08 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:08 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:09 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FD 06          PEEK   (FD)
Sun 08/09/2015 07:42:09 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:09 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:42:09 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:09 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FE 06          PEEK   (FE)
Sun 08/09/2015 07:42:09 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:09 : [iNST-ACK    ] 02 62 31.56.44 0F 29 1F 06          POKE   (1F)
Sun 08/09/2015 07:42:10 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:10 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:10 : [iNST-ACK    ] 02 62 31.56.44 0F 2B FF 06          PEEK   (FF)
Sun 08/09/2015 07:42:10 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:10 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:10 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:42:11 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:11 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:11 : [MNG-LNK-RSP ] 02 6F 40 E2 00 31 56 44 01 20 00 15 
Sun 08/09/2015 07:42:11 : [PLM         ] Group   0 : Writing Controller Link matching [31 56 44 1  ] Link    0 : 0FF8 [A200390075FF1F00]
Sun 08/09/2015 07:42:11 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:42:11 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:42:12 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:42:12 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:12 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:42:12 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:42:12 : [31 56 44 1  ] Link    1 : 0FF0 [E201390075FF1F01] Writing [E201390075FF1F01]
Sun 08/09/2015 07:42:12 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:42:12 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:42:12 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:12 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F0 06          PEEK   (F0)
Sun 08/09/2015 07:42:13 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:13 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:13 : [iNST-ACK    ] 02 62 31.56.44 0F 29 E2 06          POKE   (E2)
Sun 08/09/2015 07:42:13 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:13 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:13 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F1 06          PEEK   (F1)
Sun 08/09/2015 07:42:14 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:14 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:14 : [iNST-ACK    ] 02 62 31.56.44 0F 29 01 06          POKE   (01)
Sun 08/09/2015 07:42:14 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:14 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:14 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F2 06          PEEK   (F2)
Sun 08/09/2015 07:42:15 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:15 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:15 : [iNST-ACK    ] 02 62 31.56.44 0F 29 39 06          POKE   (39)
Sun 08/09/2015 07:42:15 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:15 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:15 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F3 06          PEEK   (F3)
Sun 08/09/2015 07:42:16 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:16 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:16 : [iNST-ACK    ] 02 62 31.56.44 0F 29 00 06          POKE   (00)
Sun 08/09/2015 07:42:16 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:16 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:16 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F4 06          PEEK   (F4)
Sun 08/09/2015 07:42:17 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:17 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:17 : [iNST-ACK    ] 02 62 31.56.44 0F 29 75 06          POKE   (75)
Sun 08/09/2015 07:42:17 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:17 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:17 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F5 06          PEEK   (F5)
Sun 08/09/2015 07:42:18 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:18 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:18 : [iNST-ACK    ] 02 62 31.56.44 0F 28 0F 06          SET-MSB(0F)
Sun 08/09/2015 07:42:18 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:42:18 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:18 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F6 06          PEEK   (F6)
Sun 08/09/2015 07:42:19 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:19 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:19 : [iNST-ACK    ] 02 62 31.56.44 0F 29 1F 06          POKE   (1F)
Sun 08/09/2015 07:42:19 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:19 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:19 : [iNST-ACK    ] 02 62 31.56.44 0F 2B F7 06          PEEK   (F7)
Sun 08/09/2015 07:42:20 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:42:20 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:20 : [iNST-ACK    ] 02 62 31.56.44 0F 29 01 06          POKE   (01)
Sun 08/09/2015 07:42:20 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:42:20 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:20 : [MNG-LNK-RSP ] 02 6F 41 A2 01 31 56 44 01 20 00 15 
Sun 08/09/2015 07:42:20 : [PLM         ] Group   1 : Writing Responder Link matching [31 56 44 1  ] Link    1 : 0FF0 [E201390075FF1F01]
Sun 08/09/2015 07:42:58 : [iNST-ACK    ] 02 62 31.56.44 0F 11 38 06          LTONRR (38)
Sun 08/09/2015 07:42:59 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 11 FF    LTONRR (FF)
Sun 08/09/2015 07:42:59 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:42:59 : [  31 56 44 1]       OL  56
Sun 08/09/2015 07:42:59 : [All         ] Writing 1 bytes to devices
Sun 08/09/2015 07:42:59 : [31 56 44 1  ] Memory : Write dbAddr=0x0032 [38] cmd1=0x2E cmd2=0x00
Sun 08/09/2015 07:42:59 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:42:59 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:43:00 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:00 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:43:00 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:43:00 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:43:00 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:00 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:43:00 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:43:00 : [iNST-ACK    ] 02 62 31.56.44 0F 28 00 06          SET-MSB(00)
Sun 08/09/2015 07:43:00 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:01 : [iNST-ACK    ] 02 62 31.56.44 0F 2B 32 06          PEEK   (32)
Sun 08/09/2015 07:43:01 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:43:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:01 : [iNST-ACK    ] 02 62 31.56.44 0F 29 38 06          POKE   (38)
Sun 08/09/2015 07:43:01 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:43:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:04 : [iNST-ACK    ] 02 62 31.56.44 0F 11 C4 06          LTONRR (C4)
Sun 08/09/2015 07:43:04 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 11 FF    LTONRR (FF)
Sun 08/09/2015 07:43:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:05 : [  31 56 44 1]       OL 196
Sun 08/09/2015 07:43:05 : [All         ] Writing 1 bytes to devices
Sun 08/09/2015 07:43:05 : [31 56 44 1  ] Memory : Write dbAddr=0x0032 [C4] cmd1=0x2E cmd2=0x00
Sun 08/09/2015 07:43:05 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:43:05 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:43:05 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:43:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:05 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:43:05 : [31 56 44 1  ] Querying engine version
Sun 08/09/2015 07:43:05 : [iNST-ACK    ] 02 62 31.56.44 0F 0D 00 06                 (00)
Sun 08/09/2015 07:43:06 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 0D FF           (FF)
Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:06 : [31 56 44 1  ] Retrieved engine version is i0
Sun 08/09/2015 07:43:06 : [31 56 44 1  ] Using engine version i1 for 'Kitchen'
Sun 08/09/2015 07:43:06 : [iNST-ACK    ] 02 62 31.56.44 0F 28 00 06          SET-MSB(00)
Sun 08/09/2015 07:43:06 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 28 FF    SET-MSB(FF)
Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:06 : [iNST-ACK    ] 02 62 31.56.44 0F 2B 32 06          PEEK   (32)
Sun 08/09/2015 07:43:06 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 2B FF    PEEK   (FF)
Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
Sun 08/09/2015 07:43:07 : [iNST-ACK    ] 02 62 31.56.44 0F 29 C4 06          POKE   (C4)
Sun 08/09/2015 07:43:07 : [iNST-SRX    ] 02 50 31.56.44 39.00.75 AF 29 FF    POKE   (FF)
Sun 08/09/2015 07:43:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3
 
LeeG Advanced

LeeG

Posted
Posted

What does Help | About show for Firmware level, UI level?

 

Describe the exact steps being used to add this device to the ISY?

beaud001 Newbie

beaud001

Posted
  • Author
Posted

Firmware Insteon_UD99 v.3.1.10

UI            Insteon_UD994 v.4.2.30

Product   ISY 99i (1020)

My URL   http://10.0.1.90/

Internet   Disabled

  1. Pushed in reset button on dimmer received flashing green
  2. Add new Control Linc
  3. 31 56 44
  4. delete existing links

Still receiving com error, green light on dimmer still flashing

stusviews Advanced

stusviews

Posted
Posted

An ISY 99i is somewhat old. It does not recognize most newer Insteon devices. You might want to consider upgrading.

LeeG Advanced

LeeG

Posted
Posted

The 99i is down level and I do not think it will support an I2CS SwitchLinc even if at 3.3.10, the last release that will run on a 99i.

 

The command sequence is not correct for adding an I2CS SwitchLinc. You need to upgrade to a 994i running at least 4.2.30 or better yet running 4.3.10.

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