seacontracting Posted August 15, 2015 Posted August 15, 2015 I have a Fibaro double relay switch that I added to my ISY zwave, but only one device was created on the Main tad on the administration console. is there something else I have to do ? please any help will be appreciated
MWareman Posted August 15, 2015 Posted August 15, 2015 ISY does not (yet) support multi-channel zwave devices (which this is I suspect).
seacontracting Posted August 15, 2015 Author Posted August 15, 2015 Mwareman i hope you are wrong, i see in another post that multisensor 6 has been added and works. i have about 6 of these double switches, i would be a shame not to be able to use them as meant to be. i coverted fom vera to ISY for the better intergration with my Elk
MWareman Posted August 16, 2015 Posted August 16, 2015 The multisensor 6 is not a zwave multi channel device. Multi channel support is said to be coming in the 5.x firmware, though the current alpha does not have it.
MikeD Posted August 16, 2015 Posted August 16, 2015 MWareman may be correct but you may wish to check with UD support. Although you will get an answer from UD support here, to get the quickest reply I recommend you submit a support request at http://www.universal-devices.com/contact-support Include your ISY and Z-Wave firmware version you are running and information on the device you are trying to add. ~Mike
stusviews Posted August 16, 2015 Posted August 16, 2015 I tried including the Minimote. Only one channel was available.
seacontracting Posted August 16, 2015 Author Posted August 16, 2015 Thanks guys for the replies, Would also be why my Aeon home energy monitor only comes up with one device? How would I know if its a multi channel device or not ? I would've put the multi sensor as multichannel product, shows you my knowledge base is lacking. Might have to go back to vera till multi channel support is available, and stuggle along with my elk/vera combination, because like I said I have 6 double switches. ISY Elk integration is way better than the vera app.
MikeD Posted August 16, 2015 Posted August 16, 2015 I'm starting to believe I have the same issue with this new NuTone NGD00Z Z-Wave Garage Door Controller I ordered. Only one node shows up after including it and there should be two like an IOLinc. I opened a ticket and sent some Event Viewer level-3 info to support but now I'm wondering if it is a multi-channel device. ~Mike
MWareman Posted August 16, 2015 Posted August 16, 2015 In general, a zwave device can have multiple sensors and send multiple data points back to ISY within a single channel. Zwave supports multiple (different) data types on a single channel - so 1 'current' level, one 'voltage level', one 'light' level etc etc. If you need two of the same data types (for instance two separate current measurements from separate sensors), you need two channels. Likewise, a single on/off state is supported per channel. So, a single outlet is one channel, two two etc. The Aeon powerstrip with several controllable outlets needs one channel for each controlled outlet. As far as identifying, only the vendor of the device would know for sure in many cases, but if there are multiple devices to be controlled (like the double switches, or the RGBW controller that I have) that's something of a giveaway that multi-channel is needed. Many times, spec sheets are published. Hopefully, multichannel shows up in 5.x soon... Michael.
MWareman Posted August 16, 2015 Posted August 16, 2015 I'm starting to believe I have the same issue with this new NuTone NGD00Z Z-Wave Garage Door Controller I ordered. Only one node shows up after including it and there should be two like an IOLinc. I opened a ticket and sent some Event Viewer level-3 info to support but now I'm wondering if it is a multi-channel device. ~Mike According to their product page (http://www.nutone.com/nutone-customer-technical-service-support/faq/faq---home-automation) - the controller needs to support the ' Secure Barrier Operator Device' command class (same as used by gate controllers). I do not know if the ISY supports this class of devices (yet). I know it supports zwave security for locks - I don't know about this class of secure device. Also - with secure devices - there are often security key exchange issues involved. It may simply be that you need to enroll it very close to the ISY for the key exchange to succeed. Definately follow up with support!
MikeD Posted August 17, 2015 Posted August 17, 2015 Hi Michael, I sent UDI Support more Event Viewer Level-3 information on the NuTone NGD00Z that Michel had requested. When I included the device it was about one foot away from the ISY. It added ok and identified just one node as 'Barrier' with a status as 'Stopped' however the status of that node does never changes. I am sure there should be at least two nodes similar to an IOLinc. There is Event Viewer activity so it is communicating with the ISY when I interact with it. I found it listed here http://products.z-wavealliance.org/products/1298 and also sent this information to Support. I tried to find information on the Fibaro double relay switch there but came up empty. Waiting to see what UDI Support has to say and will start a new topic on the NuTone NGD00Z. ~Mike
MWareman Posted August 17, 2015 Posted August 17, 2015 Sounds good. From the description, it may only be one node with multiple status options (closed, opening, open, closing, closed, stuck) and a set of commands (open, close). There is no requirement that two nodes be used - that was just a 'hack' Insteon did to allow the iolinc to be used for this. The fact that it's a security device may be the 'issue'. To my knowledge, ISY users have not reported success with any security enabled device other than certain lock class devices (Kwikset, Schlage) and each required key information from the vendor for UDI to integrate. It may simply be that this is a new class of device (barrier + security) that requires extra support to work. I hope UDI figures it out for you! This looks like a very nice device.
seacontracting Posted August 18, 2015 Author Posted August 18, 2015 Thanks guys for all the interest and research, this is where I bought the Fibaro double switch http://www.smartliving.com.au/z-wave-in-wall-double-relay-switch.html and at the bottom it has a few specs listed. The user manual can be downloaded here : http://www.smartliving.com.au/forum/viewtopic.php?f=13&t=139
LeeG Posted August 18, 2015 Posted August 18, 2015 seacontracting That device is for AU/NZ. Is the location correct?
MWareman Posted August 18, 2015 Posted August 18, 2015 Yes, you generally need to buy zwave devices for the country they are to be used in. There are several country-specific frequencies in use. NZ is different from the US.. http://z-wave.sigmadesigns.com/docs/Z-Wave_Frequency_Coverage.pdf
seacontracting Posted August 22, 2015 Author Posted August 22, 2015 LeeG that is correct, like MWarren said we have a different frequency, so we cant just buy any zwave stuff online without making sure it is the correct frequency
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