Kenneth_v Posted September 4, 2015 Share Posted September 4, 2015 I have tried for hours to get the ISY 99i/ir to link to a lamplink 2457d2. it comes up with the linking in progress screen but when I click the finish button, nothing happens. no status bar comes up at all. I am running firmware 3.3.10 in the ISY admin console 4.2.30 I cant figure out what is going wrong This unit hasn't been used for a couple of years due to a flicker with the LED lights I have in my house but I want to get this running again. so I unboxed it, did the upgrade to the 3.3.10 with no problems. it is connected to the plm, had an IP address, just will not link. What am I doing wrong? Link to comment
LeeG Posted September 4, 2015 Share Posted September 4, 2015 Although using 4.3.10 Admin Console for my 994i I just added a 2457D2 to my old 3.3.10. I did have to hold Set button longer than popup suggested, about 10 seconds or so before the 2457D2 showed up in the Event Viewer trace I was running to see what commands were used. Try moving LampLinc next to PLM. Link to comment
Kenneth_v Posted September 4, 2015 Author Share Posted September 4, 2015 doesnt help. If i try to manually add it with the address through add new insteon device i get the error cannot determine Insteon Engine Link to comment
Kenneth_v Posted September 4, 2015 Author Share Posted September 4, 2015 after 4 tries of manually trying to add it, it worked!! no idea why the linking does not work propperly Link to comment
LeeG Posted September 4, 2015 Share Posted September 4, 2015 I would suggest moving to a 994i. I have the old 99i with 3.3.10 from many years ago before moving to my 994i. There are several devices that 3.3.10 does not understand as they did not exist at the time. The error 'not being able to determine Insteon engine' indicates the first command sent to the LampLinc did not get a response. The fact that it worked eventually would indicate a comm issue. Link to comment
jerlands Posted September 4, 2015 Share Posted September 4, 2015 I would suggest moving to a 994i. I have the old 99i with 3.3.10 from many years ago before moving to my 994i. There are several devices that 3.3.10 does not understand as they did not exist at the time. The error 'not being able to determine Insteon engine' indicates the first command sent to the LampLinc did not get a response. The fact that it worked eventually would indicate a comm issue. Shouldn't he be running the same admin console as firmware version? Or does this make a difference? Jon... Link to comment
LeeG Posted September 4, 2015 Share Posted September 4, 2015 Yes, the Admin Console should be at the same level as the ISY. In this case that would mean using 3.3.10 Admin Console since running a 99i. The best action is to move to a 994i Link to comment
Kenneth_v Posted September 5, 2015 Author Share Posted September 5, 2015 Is there a link to download the 3.3.10 console? Is the garage door control kit 74551 compatible with the 99i/ir? Link to comment
jerlands Posted September 5, 2015 Share Posted September 5, 2015 Is there a link to download the 3.3.10 console? Is the garage door control kit 74551 compatible with the 99i/ir? http://forum.universal-devices.com/topic/9849-release-3310-is-now-official-isy99i-final-release/?p=78650 Yes... the forum has lots of good info to help also... Jon Link to comment
LeeG Posted September 5, 2015 Share Posted September 5, 2015 "Is the garage door control kit 74551 compatible with the 99i/ir?" I doubt it although not certain. The I/O Linc is now an I2CS device which I doubt is handled by image 3.3.10. I think Smarthome will take it back in the first few weeks so there is not much to lose except your time. Link to comment
Kenneth_v Posted September 6, 2015 Author Share Posted September 6, 2015 Thanks Jon That link is where I downloaded from but you get the latest 994 console, not the 99i Link to comment
jerlands Posted September 6, 2015 Share Posted September 6, 2015 Thanks Jon That link is where I downloaded from but you get the latest 994 console, not the 99i Version 3.3.10 is the last firmware update for the 99i.. You'll need to upgrade your hardware (99i) to the 944i for all further updates. Jon... Link to comment
Kenneth_v Posted September 6, 2015 Author Share Posted September 6, 2015 yes i know thats the highest FW available but I thought you were recommending matching my console version to my 99i version Link to comment
jerlands Posted September 6, 2015 Share Posted September 6, 2015 yes i know thats the highest FW available but I thought you were recommending matching my console version to my 99i version You need to match the administration console with the firmware.. first clear your Java Cache then download the console listed in step 6c of these Instructions Jon... Link to comment
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