Cannot determine insteon engine 2477SA1

[mdyod]

I'm trying to replace an old Normally Open 240 V Dual Band 2477SA1 with a new one - I get the "Cannot determine insteon engine" error....

 

Any help is greatly appreciated

 

Thanks

D

[Teken]

Could you provide the information on the sticker that indicates production and revision at the bottom of the device?

 

 

Ideals are peaceful - History is violent

[paulbates]

What model of isy and what firmware? The new switch may not be on the device list if you have a 99 \ older firmware.

 

If that's not it, sometimes you have to add by using the set button on the device.