Hello everyone. 

Just got my ISY set up and had a few programs going well. I couldn't get remote access though, so I was in the configuration section, fooling around with the network and ip address settings (first mistake). After making a few changes in areas that I had no business being in, I went to save and got a message that the ISY was going to reboot. I clicked "X" instead of "okay" to back out, but the unit still rebooted. I now have flashing lights on the ISY and I can no longer access my admin console, and the ISY finder just comes up blank, though programs still appear to be running.

I'm assuming that I need to get back into the ISY and revert the settings back to where they were, but without the admin console, I don't know how to access that. Any help is greatly appreciated, just go easy as I am a little outside of my comfort zone of knowledge at this point.

 

Thanks.

Edited December 15, 20159 yr by Lancer

Which lights are on / blinking on the ISY

If you assigned an IP address to ISY you may be able to add it into ISY Finder ( http://XXX.XXX.XXX.XXX.)  That or check your router for that address and see if it's being used by something else.

 

 

Jon...

Thanks for the replies.

 

The lights blinking are the blue memory light and the red error light, both blinking together. The blue power light is solid.

 

The modem/router is showing the ISY as offline, and the ip is the original before I changed it. Problem is, I may have mis-typed and I'm not sure exactly what it is now. The ISY finder that opens when I try to access the console is empty.

Reboot?

If you have a linux box or raspberry pi on your network you could use nmap to scan the network for anything with an open port 80 (web server).

 

example (change your ip subnet to match your network)

nmap -p 80 192.168.1.0/24

 

If you have a debian based linux you can install nmap via:

sudo apt-get install nmap

You can always factory reset but you'll have to re-add all devices and you'll lose all programs and scenes.

 

EDIT: unless you've made a backup.

 

 

Jon...

Edited December 15, 20159 yr by jerlands

Thanks for the replies.

 

The lights blinking are the blue memory light and the red error light, both blinking together. The blue power light is solid.

 

The modem/router is showing the ISY as offline, and the ip is the original before I changed it. Problem is, I may have mis-typed and I'm not sure exactly what it is now. The ISY finder that opens when I try to access the console is empty.

 

The lights indicate that the ISY is unable to communicate with your Ethernet network. Check your cables and try rebooting your router

Ok, dummy me, I figured out (I think) what I typed in place of the IP address in the config section, and it doesn't appear to be a standard IP format. For whatever reason, I used the router's IPv6 address. Is there anyway for me to change this back to what it was? I'm not too deep into this at this point to do a factory reset and start over if need be.

Ok, dummy me, I figured out (I think) what I typed in place of the IP address in the config section, and it doesn't appear to be a standard IP format. For whatever reason, I used the router's IPv6 address. Is there anyway for me to change this back to what it was? I'm not too deep into this at this point to do a factory reset and start over if need be.

 

If you know the IP address you can Telnet in and change to whatever (DHCP is recommended and then reserve the address on the router.)  You can do this using a USB cable see the following link Appendix I CT command

 

http://cache-m2.smarthome.com/manuals/isy99_userguide.pdf

 

 

Jon...

Edited December 16, 20159 yr by jerlands

There's a current version of the ISY manual, for 4.3.26, at

 

 http://www.universal-devices.com/docs/production/ISY%20User%20Guide%204.2.8.pdf

Thank you all so much for the replies, I have learned so much just in the short time of this post. I went ahead and did a factory reset, as I didn't have very much to restore. All is well now, and I think that I learned even more through the reprogramming again. Not to hijack my own thread, but since day one, I have noticed a short, maybe a second or two, delay in response time when using the ISY compared to the controllers and responders working directly with one another, as they were before. Is that normal when running the ISY or is there any way to decrease that delay?

 

Thanks again.

 I have noticed a short, maybe a second or two, delay in response time when using the ISY compared to the controllers and responders working directly with one another, as they were before. Is that normal when running the ISY or is there any way to decrease that delay?

 

 

You don't want to manually link devices together when using ISY.  All devices that have been linked manually should be factory reset and then "restore device" issued.  That said.. yes, it is normal for ISY to be a little slower than direct links.

 

 

Jon...

You don't want to manually link devices together when using ISY.  All devices that have been linked manually should be factory reset and then "restore device" issued.  That said.. yes, it is normal for ISY to be a little slower than direct links.

 

 

Jon...

None of mine are manually linked anymore, I deleted them when setting up and linking the ISY.

 

Thank you for the information.