abartello Posted December 18, 2015 Posted December 18, 2015 I recently had to replace my PLM (as I have done once before over the past 3 years for my ISY-994i). I follow the proper procedure for powering down the ISY, plugging in the new PLM, waiting around 30 seconds, then powering up the ISY. After logging back into Admin Console, I perform a PLM Restore. The strange thing is that afterward, only a FAST ON or FAST OFF command will turn my Devices or Scenes on or off. The basic ON or OFF commands won't work. I tried again to do a PLM Restore, but it doesn't solve the problem. I also tried rebooting the ISY, and that didn't work either. Has anyone explerienced this same problem? Do I have a new bum PLM even though I just bought it new? SHould I do a facotry reset of the PLM and try agin? Tony ISY-994i Pro with Z-Wave running v.4.3.26 firmware and UI New PLM is v9E
stusviews Posted December 18, 2015 Posted December 18, 2015 Do any devices show a 1101 or ! next to their name? Do scenes work correctly?
jerlands Posted December 18, 2015 Posted December 18, 2015 It sounds like a "Delete PLM" was issued? Jon...
abartello Posted December 19, 2015 Author Posted December 19, 2015 I tried a Restore PLM several times. Usually you get progress bar that comes up where yu can it resets the PLM then takes several minutes to restore all of the links. That doesn't happen at all. Did not do a Delete PLM. No red exclamation points, everything looks normal, except that a normal On or Off command will not work. The Current State of a device in Admin Console only changes to ON or OF for that device when a Fast On or Fast Off command is issued.. Very weird as I've never seen this before. My only conclusion is that the PLM is not properly restored and is only able to issue Fast ON/Off commands and not normal On/Off commands. I will try to do a factory rest to the PLM, then try and restore again. Thanks. Tony
LeeG Posted December 19, 2015 Posted December 19, 2015 Fast On/Off commands use a predetermined On Level and fast Ramp Rate. Conventional On uses either Local values or Scene Responder link record values depending on whether a Direct command or Scene command.is used. Do a Tools | Diagnostics | Show PLM Links Table and post result. Do a Show Device Links Table for device being used and post result. Have Tools | Diagnostics | Event Viewer at LEVEL 3 when issuing On command and post trace. Do not run Event Trace during Show activity.
Ryan0751 Posted December 20, 2015 Posted December 20, 2015 I just replaced my PLM as well, and noticed that my scenes aren't working either. I did a "Restore PLM", but when I trigger a scene in the admin console, nothing! I can control individual devices just fine. I don't see any exclamation points or 0101 next to any of my devices either.
LeeG Posted December 20, 2015 Posted December 20, 2015 (edited) Go to this link for how to Replace PLM. Power sequencing is most important. http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_.28PLM.29 Was a File | Delete Modem (PLM) issued (should not have been). Edited December 20, 2015 by LeeG
abartello Posted December 20, 2015 Author Posted December 20, 2015 I figured it out. Even all of the links were shown properly in Admin Console, they weren't in the various devices. Had to delete and re-create my scenes to re-load the links into each of the devices. Thank you all for your help. Tony
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