Lost access to all programs and customization from admin console?

[brianp6621]

I am running firmware v.4.2.30 and same UI.

 

Everything has been working pretty well but I just noticed in the admin console that I can no longer see my programs/email notifications etc.They are still on the ISY as I can see them and run them from Mobilinc and they run automatically but I no longer see any of them in the admin console.

 

I also keep getting a read/agree to the license agreement every time I connect to the admin console.

 

What the heck is going on and how do I get back adminstration of my programs/notifications?

[jerlands]

Here's a link to someone who had the same issue.  I'm assuming you have a 99i because of the older firmware.

 

 

 

Jon...

[stusviews]

Have you updated Java? Have you tried clearing the Java cache and downloading the Admin Console again? Better yet is to upgrade to a more recent  firmware and UI.

[brianp6621]

I do have a 994i.

 

I have tried clearing java and downloading the admin console again.

 

I guess I'll try updating the firmware and see what happens.

[brianp6621]

Well that didn't go very far. It says "Upgrade failed: Failed uploading file (reported written size is invalid)"

Now what?

[brianp6621]

And now after a reboot I can't access it at all.  Ugh, any ideas?

[brianp6621]

Nevermind. It just required a hard reboot. Everything is back to normal.

[stusviews]

That's great news. BTW, I occasionally get the same "Upgrade failed" message, so I attempt the download a second time-always with success.

[brianp6621]

It seemed like it lost partial communication. I could still control all devices but I couldn't see programs, couldn't backup or upgrade the isy