echo won't discover scene

[curmudgeon]

I have 3 scenes in my ISY: bed, tv and living room.  Alexa discovers the first two with no problem, but not the "living room'.

I have reset the name, reset the spoken name, erased and discovered devices multiple times and no matter what I do it has never discovered "living room'.

Everything else works fine,  so I've obviously been correct in my setups there.

Any advice or alternatives to try, or ideas on what the problem is?  I'm at my wits end on this one.

Thanks

 

[stusviews]

From the portal, select add scene. Search for and add the scene, then from the Alexa, discover devices.

[curmudgeon]

Thank you Stu.  That did the trick,  but I have no recollection of doing that procedure for the other two scenes.  Old age is pitiful!

[stusviews]

The scene should have been added unless you created it after the portal was initially set up.

[ScottAvery]

In earlier versions of the portal interface scenes and devices could be added to portal from a single pulldown menu, so you may have added the originals at the same time as devices.

[kevinr]

FYI if you have two ISYs connected to your portal (as I do), Alexa will only find devices from your 'preferred' ISY, which is set in the profile section of the ISY Portal page.

[o2bnme]

I have scenes and devices showing in my ISY Portal. Two weeks ago, I synchronized my Echo with my IS Portal and tested a verbal command (successfully). This weekend, I was unable to replicate. I tried using the same command. I also created a few more verbal commands for scenes and devices. I have not been able to get the Echo to discover any devices or scenes this go around. I also tried using the "detect my devices" verbal command from the device and "detect" action from the Alexa app on my Android phone.

 

I am currently using "ISY Optimized for Smart Home V3" skill.

 

Should I be doing something different?

[larryllix]

I have scenes and devices showing in my ISY Portal. Two weeks ago, I synchronized my Echo with my IS Portal and tested a verbal command (successfully). This weekend, I was unable to replicate. I tried using the same command. I also created a few more verbal commands for scenes and devices. I have not been able to get the Echo to discover any devices or scenes this go around. I also tried using the "detect my devices" verbal command from the device and "detect" action from the Alexa app on my Android phone.

 

I am currently using "ISY Optimized for Smart Home V3" skill.

 

Should I be doing something different?

Did you scoll to the very bottom and "Forget all devices". Sometimes they don't update and/or duplicate if edits are made.

 

Alexa sorts things into three tabs now. Devices, everything else, and alexa groups.

[o2bnme]

Did you scoll to the very bottom and "Forget all devices". Sometimes they don't update and/or duplicate if edits are made.

Thanks for the quick reply. I'm not seeing a "Forget" option in the Alexa app. I tried disabling the skill and then re-enabling it. That got things synchronized, so I'm good, but I still would like to clean things up. I have a bunch of old "devices" from prior configurations still listed at the bottom of the devices list under "disabled devices."

[stusviews]

There are two distinct Amazon Alexa apps and they differ considerably. It's become imperative to specify which app you're using, the smartphone app or the computer app. That also goes for indicating which ISY version, 4+ or 5+ and now, even the ISY Alexa skill, v2 or v3.

 

The computer Amazon Alexa has "Forget All," the smartphone Amazon Alexa app does not.

[larryllix]

There are two distinct Amazon Alexa apps and they differ considerably. It's become imperative to specify which app you're using, the smartphone app or the computer app. That also goes for indicating which ISY version, 4+ or 5+ and now, even the ISY Alexa skill, v2 or v3.

 

The computer Amazon Alexa has "Forget All," the smartphone Amazon Alexa app does not.

Ahhh-ha! The plot thickens (for my problem). I have both options at the bottom of my smart home device list as well as my smart home scene list on my android alexa app. However I have no centre icon at the bottom of the screen, whatever that is. I only have the house and stacked bars graph icons.

 

How would a mobile app user forget unwanted devices without the "Forget All" option? Each device and scene also have individual forgets beside them.

[TheFallenAngel]

Ahhh-ha! The plot thickens (for my problem). I have both options at the bottom of my smart home device list as well as my smart home scene list on my android alexa app. However I have no centre icon at the bottom of the screen, whatever that is. I only have the house and stacked bars graph icons.

 

How would a mobile app user forget unwanted devices without the "Forget All" option? Each device and scene also have individual forgets beside them.

They will do it by going to alexa.amazon.com in any browser on any desktop or tablet (not the phone apps)

 

Sent from my SM-G935W8 using Tapatalk

[JackP]

The scene should have been added unless you created it after the portal was initially set up.

Are you saying after initial setup you cannot add anymore scenes?? I am having a problem running new scenes and new programs. Is this an issue or not?

[stusviews]

Are you saying after initial setup you cannot add anymore scenes?? I am having a problem running new scenes and new programs. Is this an issue or not?

 

Nope. Anny additions need to be manually Discovered as well as changes. And don't forget to Forget deleted devices, scnes and program. Alexa never forgets unless instructed to. Look for anything that indicates that it's offline.