isy944i Power Supply

[Scott MS]

The power supply I received with my ISY944i has failed.  The ISY stopped working and I noticed that the network connectivity failed as well.  LED was dim so I tried a different power supply I had (5v, 1A, appears to be a 3.5mm plug) and it started up instantly.  Fixed.

 

What are the power supply requirements?   Can I use any 5V, 1A, 3.5mm jack power supply?

 

I am also using an Insteon 2413S PowerLinc Modem (PLM).  I saw on the Smarthome site that the PLM can power the ISY.  MY ISY was purchased in 2012, so not sure if this applies to mine.

[Scott MS]

I think I can answer my own question.  You can buy a replacement power supply at universal devices.  I just bought two.

 

https://www.universal-devices.com/sales/

 

 

Also, it appears that if you use the dual-band PLM, like the 2413S I have, you need the external power supply for the ISY.  Please correct me if I am wrong.

[mwester]

Nope, you're right -- the 2413S does not supply power (unlike the 2412S, which did).

[miller]

Just had the same issue w/ my ISY994iZw that was less than 2 months old. I thought my ISY died at first, but since no lights were illuminating I gave a spare power supply a shot and it fired back up. I contacted support and Michel promptly sent a replacement.

[stusviews]

You can also use higher voltage power supplies as ling as the polarity is correct. I've been using a 12VDC supply of which I have plenty.

[superfreq]

Got the the PLM (2413) and also moved it upstairs. All the writes have now gone through. I will see how it operates now (hopefully better).

 

Thanks for the help everyone!