PLM Failure: New PLM: Apparent Corruption

[smorgasbord]

Been using my 994i Pro for a while. Last weekend it all stopped working. After investigating, I got messages that the ISY couldn't talk to the PLM. Tried restoring the PLM to no avail. Update my ISY firmware to 4.5.1 (probably a mistake at the time).

 

OK, so I got my new PLM. Followed the instructions (unplug both, connect new PLM, plug in PLM first, then ISY, go to admin console & click the battery icon, choose Restore Modem (PLM). Not good, except the ISY does see the PLM now.

 

But, still nothing works. I think my backup is corrupt. Didn't realize I needed a new Dashboard. 

 

On some operations I'm getting the following errors:

[-110012] Could not open config file to read [/CONF/INSTENG.OPT]

[-110012) Could not open file [/CONF/INSTENG.OPT]

 

I tried re-reinstalling the firmware, still no luck.

 

Where do I start the debugging?

 

 

 

[stusviews]

Are both the firmware and UI the same version now?

[Teken]

My humble suggestion is you need to get the ISY Series Controller functioning first. One suggestion is to use the firmware that will not go into *Safe Mode* if the PLM is not detected or becomes unreachable.

 

Once the new firmware is loaded you can worry about restoring the 2413S PLM.

[smorgasbord]

Are both the firmware and UI the same version now?

How do I check?

[Brian H]

How do I check?

Help Tab

About choice.

[smorgasbord]

OK, well, ran out of time and won't be home for a week or so. I'll pick this up again next weekend. Thanks for the tips so far!

[smorgasbord]

Back home - and the ISY/PLM is working (!). Don't know when that started, but now getting to the ISY is problematic via the Dashboard or URL. Here's my about screen:

 

 

Is there a checklist I can proceed against?

 

thanks

[stusviews]

Battery powered devices don't always update their status. What's the result if you query the thermostat--after placing in into linking mode?