Notifications

[diggler]

I have my front door wire with a hidden door sensor. When first installed i would get a text notification within a minute of the door opening. Latley it takes more than 5 , 10 minutes for text to come to my cell. Any ideas of what i can check

 

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[larryllix]

Examine ISY logs and compare with your SMS/email notification times.

 

I have seen texts come in hours later and emails come the next day, in some cases. If texts take more than an hour or so they are sometimes dumped and never delivered.

[MWareman]

How are you sending notifications? Email? IFTTT? Pushover? Pushbullet? etc....?

 

Email can have delays - that's quite common with some providers. Same with IFTTT - usually very quick, but often delays happen. I've never had any delays with Pushover notifications though.

 

Michael.

[G W]

I've never had a delay of more that 9 seconds.

 

Best regards,

Gary Funk

[diggler]

I set it up in the notification section. Was never a issue till a few months ago. Thats when i started getting delays

 

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[MWareman]

Are you using the 'Default' mail server - or a custom one?

 

I know the recommendation is generally to set your own mail providers server in there since there are occasions when UDIs is overloaded - usually due to spammers trying to abuse it I believe.

[G W]

I use zoho.com and it's really fast. It's free and very easy to set up.

 

Best regards,

Gary Funk

[MWareman]

Whenever ISY is configured to deliver SMTP mail directly to your providers SMTP ingress server, it will be *way* faster. There is no relaying involved.

 

If you have ISY use 'Default', or any third party SMTP server - then the mail has to be fully received, processed, queued for resending and then resent. This will always add a delay - usually only a second or two - but sometimes many seconds.