arzoo Posted July 18, 2016 Share Posted July 18, 2016 Hi All, Strange problem; I have an ISY program associated with my Echo (Alexa). The Echo keyword for the ISY program is "System Away". If I say "System Away Off", the Echo replies "OK" and the program's Else statements are run. But when I say "System Away On" the Echo replies "I'm not quite sure how to help you with that"? I've checked the Echo app History and the command is heard correctly. I have other programs with associated Echo keywords and they work fine (On and Off). Any thoughts or suggestions on why this one specific keyword won't recognize the "On" command? Thanks. Quote Link to comment
stusviews Posted July 18, 2016 Share Posted July 18, 2016 I've had that happen a few times. Try stating the command first, followed by the spoken. Quote Link to comment
ghaynes27 Posted July 18, 2016 Share Posted July 18, 2016 This is also hit and miss for me too. I wish I didn't have to say the command. But like Stu said if I start with the command "Turn" it works every time. Quote Link to comment
arzoo Posted July 18, 2016 Author Share Posted July 18, 2016 I'll give that a try - thanks. Quote Link to comment
arzoo Posted July 18, 2016 Author Share Posted July 18, 2016 Saying "Turn On..." or "Turn Off..." works. Thanks for the suggestion. Quote Link to comment
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