rg65 Posted August 28, 2016 Share Posted August 28, 2016 I have installed my first ZW thermostat. It works fine with ISY, but, my Mobilinc app has a display issue. I have attempted to attach a couple of screen shots. Notice the Cool/Heat temps are not showing. Link to comment Share on other sites More sharing options...
InsteonNut Posted August 29, 2016 Share Posted August 29, 2016 Hi rg65, The Cool/Heat temps are actually there, but are truncated with the "...". Does your thermostat report decimal numbers like 77.5 degrees for the cool or heat values? The INSTEON thermostats don't support that resolution so it looks like I need to consider the longer values from Z-Wave. Wes Link to comment Share on other sites More sharing options...
rg65 Posted August 30, 2016 Author Share Posted August 30, 2016 The thermostat screen does not show decimal numbers. The ISY console does, but they are always rounded to the nearest 0. It is a Honeywell TH8320ZW1007/U. Link to comment Share on other sites More sharing options...
andyf0 Posted August 31, 2016 Share Posted August 31, 2016 This is an issue with the ALPHA 5.x release firmware on the ISY. It displays fine with production software 4.5.1 or 4.5.2. Link to comment Share on other sites More sharing options...
rg65 Posted September 1, 2016 Author Share Posted September 1, 2016 Andy is correct. I did not think about it being the ISY firmware. I am using 5.0.4. Link to comment Share on other sites More sharing options...
InsteonNut Posted September 6, 2016 Share Posted September 6, 2016 Ah, thanks Andy! I was a bit confused after looking into this without being able to reproduce it. Wes Link to comment Share on other sites More sharing options...
rg65 Posted July 15, 2017 Author Share Posted July 15, 2017 I have installed my first ZW thermostat. It works fine with ISY, but, my Mobilinc app has a display issue. I have attempted to attach a couple of screen shots. Notice the Cool/Heat temps are not showing. Do we know if this will ever be fixed? It has been almost a year. I have now upgraded to 5.0.10 and the problem still exists. Does UD even know about this issue? Link to comment Share on other sites More sharing options...
cvanhoose Posted September 26, 2017 Share Posted September 26, 2017 Any follow up on this issue with UD? Link to comment Share on other sites More sharing options...
rg65 Posted November 12, 2017 Author Share Posted November 12, 2017 My phone just upgraded to the latest MoibiLinc. I tried to test the thermostat issue and it still there, uglier than ever. I accidentally hit the up button one tap and sent my heat to 90 degrees! I realize that 5.0.10 is a test version, but MobiLinc is a very expensive program and this issue should not have gone on this long. The 5.x branch will someday be the newest, why not go ahead and fix it already? Like I said before I don't know if it's a MobiLinc or UDI issue, but this is going on 15 months now with no movement. Link to comment Share on other sites More sharing options...
InsteonNut Posted November 12, 2017 Share Posted November 12, 2017 rg65, I'm looking into what's possible here. 5.x is still in alpha/beta and I can't recommend running it on your production ISY/environment. I can't make alpha/beta specific tweaks only to have them reversed in the next firmware. Thermostats work as expected on the official/stable/4.x line. Can you send me a screenshot of what you are seeing in MobiLinc and the Admin Console with a detailed description of what's happening to support@mobilinc.com and I'll see what I can do on my end? Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted November 15, 2017 Share Posted November 15, 2017 I looked into the iOS display issue and implemented workarounds for the following two issues I found in Z-Wave thermostats on the 5.x firmware: 1. The temp is reported to MobiLinc with two decimal places which caused the UI truncation. MobiLinc will now only show one decimal place to allow the temp to fit on screen. 2. The setpoint value for Z-Wave thermostats on 5.x is reported 10x the actual value which also caused the display issue as well as adjusting the setpoint causing the thermostat to go to the max temp. Workarounds for both are in the 4.15 version I'm submitting to Apple today. With any luck, it'll be available by the end of the week. I'll update this post once approved. This was tested against 5.0.10 firmware. Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted December 7, 2017 Share Posted December 7, 2017 Hi Folks, My apologies for the delay on this. App Review takes considerably longer around the end of year holidays. 4.15 with this fix has been approved. It should be rolling out over the next 24-48 hours. Wes Link to comment Share on other sites More sharing options...
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