The_Penguin Posted October 7, 2016 Share Posted October 7, 2016 I just purchased the ISY Portal to use with my Amazon Echo. Wow, really fantastic! But, I was going to start playing with integrating my Hunter Douglas Powerview, and I don't see the Network Module. My understanding (and the verbage on the website to order the ISY Portal seems to claim) is that the Network Module is included with the Portal. Do I have to do something special to install it? Thanks, Steve Link to comment
rccoleman Posted October 8, 2016 Share Posted October 8, 2016 Did you go to "Help->Manage Modules" in the admin console? That will tell you if you have a module that isn't yet installed and will take care of it. I don't think I had to do anything else to get it to show up. Rob Link to comment
mwester Posted October 8, 2016 Share Posted October 8, 2016 You have to be in the right version of firmware for the network module to show up -- 5.0.2 won't work, but 5.0.4 will. Don't know about the 4.5.x series though... Link to comment
The_Penguin Posted October 8, 2016 Author Share Posted October 8, 2016 Thanks for the replies. I have done the manage modules, says they're up to date. I have Firmware 4.5.1 In the Modules order page the Network module says: "Now included with ISY Portal Module (requires Firmware/UI version 4.4.6 or above." If I'm not missing doing something, I'll fire an email off to support. Steve Link to comment
rccoleman Posted October 8, 2016 Share Posted October 8, 2016 Maybe you have an old UI? Here's a similar thread from earlier this year: http://forum.universal-devices.com/topic/18827-network-module-missing/?hl=%2Bportal+%2Bnetwork+%2Bmodule Rob Link to comment
larryllix Posted October 8, 2016 Share Posted October 8, 2016 Thanks for the replies. I have done the manage modules, says they're up to date. I have Firmware 4.5.1 In the Modules order page the Network module says: "Now included with ISY Portal Module (requires Firmware/UI version 4.4.6 or above." If I'm not missing doing something, I'll fire an email off to support. Steve Did you power cycle your ISY after the purchase? Some things don't show up until reboot when they enable that feature/module. The Network Resource Module is existing in most versions of ISY firmware and just gets cloud enabled. I assume you have browsed your tabs to find it? It was an option to include it with the Portal Purchase. I didn't as I had the NR before. Link to comment
The_Penguin Posted October 8, 2016 Author Share Posted October 8, 2016 Maybe you have an old UI? Here's a similar thread from earlier this year: http://forum.universal-devices.com/topic/18827-network-module-missing/?hl=%2Bportal+%2Bnetwork+%2Bmodule Rob Oh crap. I can't believe that bit me again. That was it, thanks so much!!! Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.