SteveSBE Posted November 13, 2016 Share Posted November 13, 2016 Hi - I performed a diagnostic to show a KPL links table and then compare it to the ISY links table. One of the entries shows a "record mismatch". The table compare entry is at link http://screencast.com/t/Cm2yzWTWfOI. The device listed on this entry is the PLM (address partially blurred). Should I be concerned about this mismatch? Thanks, Steve Link to comment
larryllix Posted November 13, 2016 Share Posted November 13, 2016 Hi - I performed a diagnostic to show a KPL links table and then compare it to the ISY links table. One of the entries shows a "record mismatch". The table compare entry is at link http://screencast.com/t/Cm2yzWTWfOI. The device listed on this entry is the PLM (address partially blurred). Should I be concerned about this mismatch? Thanks, Steve Just right click on the device and select Restore. Sometimes there is a link that is temporarily changed. Don't understand it completely, but it doesn't cause problems. Restore will fix it, even if just for looks. Link to comment
SteveSBE Posted November 14, 2016 Author Share Posted November 14, 2016 Just right click on the device and select Restore. Sometimes there is a link that is temporarily changed. Don't understand it completely, but it doesn't cause problems. Restore will fix it, even if just for looks. Thanks... But I should have mentioned that I just restored the device and ran the diagnostics after I did the restore to check things out. I did the restore because there was random "flashing" of the KPL and I thought a restore might fix things. The flashing disappeared for 6 hours but has come back. Could the "record mismatch" be a cause of that flashing issue or could it be a clue about the reason for the flashing issue? Link to comment
larryllix Posted November 14, 2016 Share Posted November 14, 2016 Thanks... But I should have mentioned that I just restored the device and ran the diagnostics after I did the restore to check things out. I did the restore because there was random "flashing" of the KPL and I thought a restore might fix things. The flashing disappeared for 6 hours but has come back. Could the "record mismatch" be a cause of that flashing issue or could it be a clue about the reason for the flashing issue?The links can change who it talks to but flashing is an internal firmware problem and shouldn't be link related. Link to comment
SteveSBE Posted November 14, 2016 Author Share Posted November 14, 2016 The links can change who it talks to but flashing is an internal firmware problem and shouldn't be link related. So do you think another restore would help? Link to comment
larryllix Posted November 14, 2016 Share Posted November 14, 2016 So do you think another restore would help? Maybe. I have had to factory reset one thermostat 8.or 9 times before it would link properly. I would not give up yet, and factory reset it. Then use restore. Link to comment
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