Alexa / Echo Dot won't control program

[mvgossman]

I've had he Echo Dot working fine with the ISY Portal for devices and scenes. Just tried to add an ISY994i Program. It adds fine, with the correct spoken command, as a program, I'm looking right at it on the ISY Portal. Spoken command is there - random test word "Donkey". I have the program with the desired action, just a test light to go on, in "THEN". I have no conditions under "IF".

 

"Alexa, turn on Donkey". "Alexa, turn on program Donkey". "Alexa, ask izzy to turn on Donkey".

 

Nothing works and I'm at a dead end after researching. What am I doing wrong??

 

Mitch

[stusviews]

Did you remember to discover devices after adding the program to the portal? What's the result if you run THEN (right click on the program name)? Alexa won't respond to "program" or "Izzy" unless you enable the ISY skill (not the same as ISY Optimized for Smart Home V2).

[mvgossman]

Thanks...

 

Yes to having performed "discover devices".

I have the ISY Optimized for Smart Home V2, was just trying everything possible.

Doing "Run Then" performs the desired test program correctly.

 

"Alexa turn on donkey", response "Sorry, I couldn't find a device or group named donkey in Mitchell's account".

 

I wish I could put in a screenshot. The thing that doesn't seem right is that there's no "IF" condition in this program.

[stusviews]

All of the programs I wrote exclusively for the Echo have no IF, so that's not a problem. Try using a different "spoken" for the program. You don't need to change the program name, only the 'spoken." In fact, you can experiment with up to five different "spokens'" at a time.

 

Don't forget to re-discover after each change

[PurdueGuy]

Can you see the "device" in the Alexa app, or at http://alexa.amazon.com ?

[mvgossman]

I made a second test program and added some different synonyms and no go.

 

But AHA - the "donkey" program does NOT appear at all in the list of devices even after multiple discoveries.

 

There's no mistake, the ISY portal does show the "Donkey" when adding from the "Programs" tab and it's stored properly, and still it doesn't get sent through to my Echo Dot or the App.

[stusviews]

Try a different program name, although that shouldn't matter. And/or name a device Donkey, add it to the portal and discover.

[mvgossman]

Try a different program name, although that shouldn't matter. And/or name a device Donkey, add it to the portal and discover.

 

I figured it out but I'm confused. I had two ISYs on one Amazon Alexa account. I had the "preferred ISY" designated as the one at my other home from where I am working now. I changed that and it works fine now.

 

Which proves I do not understand what "preferred ISY" means. When I issue commands at either home it controls devices even at the other location. This isn't what I want so I'm probably going to create a separate Alexa account for the other home so there's no crosstalk.

 

Thanks all for the help, if anyone knows how things are supposed to be done with two ISYs on one account I'm interested to learn!