New user, Z-Wave dongle not responding

[JimDC]

Happy Holidays!  I'm new to HA (I've been playing with Smartthings and quickly reached it's limits).  I bought myself a ISY994izw with a PLM to play with and I'm having trouble getting started.  

 

I wasn't able to get the Admin console to work on any of our Macs or Windows 10 boxes so I dug a Win7 box out of the garage and managed to get it fired up on that. I'm now able to login but I'm getting 'Z-Wave dongle not responding' when I select the Z-Wave drop down, and every 30 seconds or so I'm forced to login again.

 

I've disabled anti-virus, turned off the win7 firewall and added the ISY IP to Java's security list. I appear to be running the latest version of the firmware (4.5.4). IE 11, Win 7 pro, latest Java. I telnet'ed in and rebooted the ISY as well.

 

My home network is pretty simple, and the only HA I have is a ST hub and 2 smart outlets. 

 

Any advice? 

 

Jim

 

 

 

 

[stusviews]

I've been able ti access the ISY on all my Win10 machines. Your firmware is 4.5.4. What is the UI?

[JimDC]

It's alive!  

 

The UI is 4.5.4.

 

I wasn't sure if it was a Win10 issue or not, so trying Win7 was more of a debug step just to make sure the ISY was working.  But I gave my Mac another shot got it working in Safari, and now everything is working normally.  Windows 7 will go back in the garage.

 

Thanks for reply!

 

Jim