Squiddy Posted January 10, 2017 Posted January 10, 2017 I'm running the trial until it runs out, and then will be purchasing. I am however, unable to enable the Portal Access. It's greyed out. I saw another post on here where someone had the same issue, but they were missing a module. My understanding is the trial should include everything, so I don't think that's my issue. I have everything purchased and set up on the ISY, and have a login for the ISY portal, which all works but the option is greyed out in Agave. Thanks
James Peterson Posted January 11, 2017 Posted January 11, 2017 I'm running the trial until it runs out, and then will be purchasing. I am however, unable to enable the Portal Access. It's greyed out. I saw another post on here where someone had the same issue, but they were missing a module. My understanding is the trial should include everything, so I don't think that's my issue. I have everything purchased and set up on the ISY, and have a login for the ISY portal, which all works but the option is greyed out in Agave. Thanks Check your admin console to be sure that the ISY is synced with the ISY portal. My app detects that status to enable the feature.
Squiddy Posted January 11, 2017 Author Posted January 11, 2017 Ah ha, thank you. I was at work at the time and didn't know you had to start out on your local network. I was able to turn it on. Thanks
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