Vince Posted January 13, 2017 Posted January 13, 2017 I have a Keypadlinc (2334) and a Remotelinc2 (2342) I recently added to the ISY Console. The devices were in use before but I never added them to the Console. When I did, the Controller/Responder information from only one button showed up on the Console. "Stusviews" (thanks Stu) suggested Restore Device/Write Updates to see if that helped. It did not. I tried deleting a scene and re-adding it to the console. That was successful but the button on the Keypadlinc did not work and I could not operate the device from the console. I had to restore the button manually. Any ideas?
stusviews Posted January 13, 2017 Posted January 13, 2017 Click on the + next to the KeypadLinc. Do the other buttons appear?
Vince Posted January 14, 2017 Author Posted January 14, 2017 All of the buttons are there just no Controller/Responder information except for one button.
stusviews Posted January 14, 2017 Posted January 14, 2017 If scenes/links have not been created by the ISY, then no Controller/Responder will appear.
Vince Posted January 14, 2017 Author Posted January 14, 2017 The scenes exist. They just did not get picked up when I added the controllers.
stusviews Posted January 14, 2017 Posted January 14, 2017 That's expected. The usual recommendation is to factory reset a device before adding it or at least select Remove Existing Links. If scenes/links have not been created by the ISY, then no Controller/Responder will appear.
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