k6jav Posted February 18, 2017 Posted February 18, 2017 I had the flashing red light on my ISY99i, so I replaced the SD card per instructions in the ISY99i Userguide. After much searching, I found and downloaded the appropriate firmware. Where the problem comes in is the step where I need to launch the administrative console. I clicked on the link in the userguide (http://www.universal-devices.com/99i) to launch the administrative console, and all I get the the Universal Devices screen that says "Please Keep This Window Open!" and "Java 2+ Required". I have just installed the latest version of Java, and have cleared the cache. What else do I need to do to make this work?
jtara92101 Posted February 18, 2017 Posted February 18, 2017 Seems a frequent topic of late... http://forum.universal-devices.com/topic/21161-java-class-exception/ (Different symptom, but same cure.) Don't use Java in the browser. Launch the admin Java applet on your desktop. Many browsers no longer support Java. And that that still do won't in the future, and while they still do will make it intentionally difficult. IMO, time for UDI to add some sort of disclaimer and a help link to that page. Of course, won't help people with ISY99i which is no longer supported with updates. But would eliminate a lot of frustration for those with current hardware.
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