Andrew Posted April 22, 2017 Share Posted April 22, 2017 Hi, I installed a SmartHome 2466D switch and it works as expected manually; however, I can't seem to get my ISY to recognize it. I've added other Insteon devices without any issues. Any suggestions? Thanks, Andrew Link to comment
paulbates Posted April 22, 2017 Share Posted April 22, 2017 Hi Andrew Did you install it by using New Insteon Device, or putting it in link mode and use Start Linking? What specific messages you are getting from the ISY? What type of load is connected? Was the switch turned on when you tried installing it to the ISY? If yes, turn it off and retry Paul Link to comment
Andrew Posted April 22, 2017 Author Share Posted April 22, 2017 Hi Paul! I tried both connection message. I'm not receiving any message from the ISY. Load... ah, not sure how to answer that, other than it's 120V, with Line, Load, Neutral, and Group. Switch turned on? Yes... Turned off & retried.. BINGO! Not sure why that would matter, but now I know. Thanks! Andrew Link to comment
paulbates Posted April 22, 2017 Share Posted April 22, 2017 Hi Andrew It matters because whatever the load it (what you are controlling) is interfering with communications. Are you turning on low voltage lighting, a motor, LED lights? I would expect that you'll be able to reliably turn on whatever it is, but not be able to do anything with it once it is on Paul Link to comment
Andrew Posted April 22, 2017 Author Share Posted April 22, 2017 Hi again- Turning on a 6-lamp chandelier with "dimmable" LED A19s. (New thread started to try to find actual dimmable A19s.) Incandescents dim fine. What else would I try to do with it that may not work? thx Andrew Link to comment
paulbates Posted April 22, 2017 Share Posted April 22, 2017 Andrew I would try it out a number of times remotely with the ISY or other linked devices... can it reliably go on, dim and go back off.. many times in a row. Paul Link to comment
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