brockp Posted June 15, 2017 Share Posted June 15, 2017 I have a FanLinc, been installed for about 4 months. Last night I was warm and tried to speed up the fan but it jumped to full speed. I went into MobiLinc and tried to control it and while it would report and respond off, low, med, etc. it stayed full speed. I tried from the ISY console same issue, the log says value are being changed but stays full speed. I then shut off power at the breaker waiting a minute, turned back on same issue. Light portion still work fine, just the fan control appears to have failed. I have not done a factory rest on it yet, as it's in the attic and have to climb up to get it. Though with the way it behaves I'm not sure it will help. Anyone else had issues with this? The device is almost new. Thoughts? Link to comment Share on other sites More sharing options...
oberkc Posted June 15, 2017 Share Posted June 15, 2017 Communication problem? Corrupt links? From the ISY, are you controlling a scene or fanlinc from ISY? I would try some simpler things first, before climbing to attic. Try a restore device on the fanlinc. Try moving plm to different circuit. Try query the fanlinc (does it respond?). Hopefully a full reset is not needed. Link to comment Share on other sites More sharing options...
Jimbo.Automates Posted June 15, 2017 Share Posted June 15, 2017 I had the same problem except mine got stuck on medium speed. Nothing fixed it and I've requested an RMA. It's the 3rd version 1.9 that I've had fail. Sent from my Nexus 6P using Tapatalk Link to comment Share on other sites More sharing options...
larryllix Posted June 15, 2017 Share Posted June 15, 2017 These fanLinc contacts not good enough contacts in them, and getting welded together when they switch onto the high speed load? Link to comment Share on other sites More sharing options...
brockp Posted June 15, 2017 Author Share Posted June 15, 2017 Communication problem? Corrupt links? From the ISY, are you controlling a scene or fanlinc from ISY? I would try some simpler things first, before climbing to attic. Try a restore device on the fanlinc. Try moving plm to different circuit. Try query the fanlinc (does it respond?). Hopefully a full reset is not needed. No communication problem, I and query it just fine. I see the ack's in the ISY log. It reports the correct settings. I'm controlling everything via scenes, but went into the device directly also, same behavior. Light control works just fine also, so not thinking communication problem. I also did a restore from they ISY that worked just fine, no change in behavior. Link to comment Share on other sites More sharing options...
stusviews Posted June 15, 2017 Share Posted June 15, 2017 A factory reset (ugh) may work Link to comment Share on other sites More sharing options...
oberkc Posted June 15, 2017 Share Posted June 15, 2017 No communication problem, I and query it just fine. I see the ack's in the ISY log. It reports the correct settings. I'm controlling everything via scenes, but went into the device directly also, same behavior. Light control works just fine also, so not thinking communication problem. I also did a restore from they ISY that worked just fine, no change in behavior. Perhaps a reset would work, but it does start to sound as if you have a failure here. Also...ugh. Link to comment Share on other sites More sharing options...
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