You can check in but you can't check out

[curmudgeon]

Everything works well on my ISY Alexa set up with one exception:  I can say, "Alexa turn on living room"(scene) and she will give me an OK and turn on the lighting to my pre-set scene levels.

 

BUT when I say, "Alexa, turn off living room",  I get "Hmmm, living room is not responding".

I can give these two commands 10 seconds apart , but "turn off" command always fails.

 

Can anyone give me a reason why this is happening and, even better, a fix?

 

Thanks in advance.

 

Curmudgeon

[stusviews]

Sometimes the Alexa app is quirky. Try, "Alexa, turn living room off."

[curmudgeon]

Great suggestion Stu, and it worked.   Trouble is, NOW  EITHER version of the command gets a "living room not responding" response from Alexa.  Vewy, vewy strange!

[paulbates]

I was recently trying to get alexa to open my iolinc controlled garage with "Open" instead of "Turn on garage".  Open and close by themselves never work.

 

While trying a number of other things, for grins I tried: "Alexa, open the <censored> garage". It works every time.

 

Other 2 syllable substitute words do not work, "I can't find a device called...."

 

Paul

[TrojanHorse]

While trying a number of other things, for grins I tried: "Alexa, open the <censored> garage". It works every time.

 

Other 2 syllable substitute words do not work, "I can't find a device called...."

 

Paul

No Alexander or whatever here (see SNL) but this cracks me up. Almost sounds like it's learning

 

 

Sent from my iPhone using Tapatalk

[paulbates]

No Alexander or whatever here (see SNL) but this cracks me up. Almost sounds like it's learning

 

 

Sent from my iPhone using Tapatalk

 

 Let's just say that its related to a technique developed when navigating a certain payer's IVR system, when I know for certain that I need to work with an agent... and the IVR system wants to fight me to the death.

[curmudgeon]

Fingers crossed,  I may have found a fix.  Changed from two word scene spoken name, living room, to single word scene spoken name - lights.    Now both on and off commands seem to work OK.

When in doubt, try to go with single word names for your devices and scenes.

[stusviews]

Sometimes combining two words works, for example, "livingroom."

[MarioLanning]

Having the same issues here. I can turn stuff off but not on even though Alexia says "ok"