InsteonNut Posted September 23, 2017 Author Share Posted September 23, 2017 Update: The informational https://mobilinc.com site and forum should be back up. Might need to clear the cache of the browser to get it to load. Hosting provider fixed their issue. On a related note, any hosting providers you use that you like? Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted September 23, 2017 Author Share Posted September 23, 2017 twistedvista, Side effect of the iOS 11 bug. Missing nav bar is where you'd see the thermostat title. Wes Link to comment Share on other sites More sharing options...
starmanj Posted September 24, 2017 Share Posted September 24, 2017 Update: The informational https://mobilinc.com site and forum should be back up. Might need to clear the cache of the browser to get it to load. Hosting provider fixed their issue. On a related note, any hosting providers you use that you like? Wes Wes- Nope your site is still effectively down. Can't navigate to any other than home page on Chrome. You have a lot going wrong right now. For those of us who use your app heavily to manage everything, this is massively frustrating and upsetting. My home was affected by Hurricane Irma and need your app remotely to manage everything. My comment is NO other app was affected by Ios 11... why are you still on ridiculously old code? What did you expect coasting for 8 years? This is yours to fix, not Apple's. And you had plenty of notice. I'm pretty darn upset. Link to comment Share on other sites More sharing options...
InsteonNut Posted September 26, 2017 Author Share Posted September 26, 2017 Update: I've got a workaround identified and will hopefully be able to submit the update tomorrow to Apple for approval. For those interested, the longer answer is I was able to confirm that Apple broke backwards compatibility with XCode 8 compiled apps that setup the navigation bar in code vs storyboard. The workaround is to recompile and fix other UI bugs in XCode 9. This luckily went somewhat smoothly compared to last year when I updated the app to XCode 8 from XCode 7. Just to give you a point of reference, the update of MobiLinc to XCode 8 was seamless to the end user, but it took me 6 weeks of coding + another 3 weeks of testing to verify nothing broke. All just to stay current. It was a massive 2 month update effort that didn't buy us any new features which is a frustrating use of time. Also frustrating is when Apple knows and breaks backward compatibility of key features and just doesn't care to fix these before shipping major updates. Thanks again for your understanding and patience. Will post back again when I've got more news. Wes Link to comment Share on other sites More sharing options...
jss Posted September 26, 2017 Share Posted September 26, 2017 Wes, Can I assume this issue and fix is the same that keeps me from the "restore" icon under the navigation box? I purchased an add-in on my ipad (because couldn't get to it on my iphone6), but now need to restore on iPhone (screen extender), so can use ML on iWatch. Thanks for everything. Lets us know the ETA. Hope vacation was excellent. - Jeff Link to comment Share on other sites More sharing options...
MrBill Posted September 27, 2017 Share Posted September 27, 2017 Update: I've got a workaround identified and will hopefully be able to submit the update tomorrow to Apple for approval. For those interested, the longer answer is I was able to confirm that Apple broke backwards compatibility with XCode 8 compiled apps that setup the navigation bar in code vs storyboard. The workaround is to recompile and fix other UI bugs in XCode 9. This luckily went somewhat smoothly compared to last year when I updated the app to XCode 8 from XCode 7. Just to give you a point of reference, the update of MobiLinc to XCode 8 was seamless to the end user, but it took me 6 weeks of coding + another 3 weeks of testing to verify nothing broke. All just to stay current. It was a massive 2 month update effort that didn't buy us any new features which is a frustrating use of time. Also frustrating is when Apple knows and breaks backward compatibility of key features and just doesn't care to fix these before shipping major updates. Thanks again for your understanding and patience. Will post back again when I've got more news. Wes This is awesome news!! Link to comment Share on other sites More sharing options...
Naptown Posted September 27, 2017 Share Posted September 27, 2017 Hoping a fix comes soon. I had an IP address change and now I cannot view my cameras outside of my network. Link to comment Share on other sites More sharing options...
InsteonNut Posted September 27, 2017 Author Share Posted September 27, 2017 Update: MobiLinc Pro, HD, and Orchestrated have been submitted to Apple for processing/review. Apple has informed us that they are experiencing delays in processing app updates. I don't know what that means from a timeline impact standpoint, but will post back when I know more or the app updates are approved. Wes Link to comment Share on other sites More sharing options...
Stan in CT Posted September 29, 2017 Share Posted September 29, 2017 Have just installed IOS 11.0.1 on iPhone and menu access issue remains, but I’m able to swipe right to access menu. I also notice that the Thermostat name headers are missing. Hoping this is known and will also be resolved? Thanks Link to comment Share on other sites More sharing options...
InsteonNut Posted September 29, 2017 Author Share Posted September 29, 2017 Yes. Fixed in the update that's in Apple's hands right now. Seems like they are experiencing long approval/processing delays right now with devs submitting updates to work with iOS 11. Will post back when I hear anything. Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted September 30, 2017 Author Share Posted September 30, 2017 Update: Apple has approved our MobiLinc app updates. You should see the update roll out over the next 24 hours. Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted October 1, 2017 Author Share Posted October 1, 2017 FYI: I haven't seen the rollout happen yet. It's taking much longer than normal for Apple to update the App Store. Wes Link to comment Share on other sites More sharing options...
InsteonNut Posted October 2, 2017 Author Share Posted October 2, 2017 Update: 4.13 with the iOS 11 nav bar workaround is live in the app store now. Wes Link to comment Share on other sites More sharing options...
Quietminded Posted October 2, 2017 Share Posted October 2, 2017 Installed on four devices, all good! As always thank you Wes Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
SteveT Posted October 4, 2017 Share Posted October 4, 2017 Same here, thanks Wes! Link to comment Share on other sites More sharing options...
bgrubb1 Posted October 5, 2017 Share Posted October 5, 2017 I can't seem to find an update. Do I need to remove and re-install ? Link to comment Share on other sites More sharing options...
asbril Posted October 6, 2017 Share Posted October 6, 2017 Yes it works. Great job. Link to comment Share on other sites More sharing options...
InsteonNut Posted October 6, 2017 Author Share Posted October 6, 2017 bgrubb1, iOS should update automatically if you are on iOS 11. If you are on iOS 10, you won't see this update. If you go to the App Store and search for MobiLinc, you should see 4.13 listed as the latest version where you can Update here or from the "Updates" tab. Make sure you are signed in using the same iTunes account you used to purchase MobiLinc initially. Wes Link to comment Share on other sites More sharing options...
cvanhoose Posted October 11, 2017 Share Posted October 11, 2017 Thanks for the update. I have noticed an extreme increase in connect and load times on both iPhone 7+ and iPad Pro10.5, both local and remote direct connection. Also noticed my thermostat indicator I the sidebar now scrolls automatically between my ac setting/current temp/humidity. New additions? or 5.0.10e kicked in a new gear? Link to comment Share on other sites More sharing options...
InsteonNut Posted October 11, 2017 Author Share Posted October 11, 2017 Hi cvanhoose, The update was cosmetic only to address Apple's iOS 11 navigation bar bug. No network changes were in the latest release. Please contact us at support@mobilinc.com with your ISY's UUID so we can look up your ISY and investigate the ISY's connection health to MobiLinc Connect. As for the sidebar...I'm not sure I understand your description of the problem. Can you also send a screenshot as well that illustrates the issue? Wes Link to comment Share on other sites More sharing options...
eyaniv Posted October 24, 2017 Share Posted October 24, 2017 Hi Wes, When upgraded to 5.0.10E, my connection to mobilinc connect was gone. Do you know if this is fixed? Thanks eyaniv Link to comment Share on other sites More sharing options...
InsteonNut Posted October 24, 2017 Author Share Posted October 24, 2017 Hi eyaniv, We have a test ISY here with 5.0.10E and it's able to stay connected to MobiLinc Connect. Send me the ISY's error log to support@mobilinc.com so we can loop UDI in to help diagnose your ISY's issue. Wes Link to comment Share on other sites More sharing options...
eyaniv Posted October 27, 2017 Share Posted October 27, 2017 Thank you Wes. As far as I know, 5.0.10E was not supported immediately after the release, and I tried it about a month after, with no success. I installed it today, and everything works as expected. Thank you for your support and speedy reply. eyaniv Link to comment Share on other sites More sharing options...
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