aLf Posted March 21, 2009 Posted March 21, 2009 I had a lamplinc that I removed from my system. To clean up ISY, I right moused the scene which contained the LL and a KPL button. I selected remove scene. My system then showed "Request Failed" and the "System Busy" progress bar continues to scroll. I exited ISY and re-entered and the "System Busy" continues. What is happeneing and how do I stop it? All I wanted to do was remove the scene and the Appliancelinc... aLf
Sub-Routine Posted March 22, 2009 Posted March 22, 2009 OH NO! aLf, did this eventually time out? This could be a bug. Which firmware do you have installed? To remove a failed device it is recommended to right click on the device and select Remove. That will remove the device from all scenes and the PLM. Rand
aLf Posted March 22, 2009 Author Posted March 22, 2009 Rand: Yes I finally did get it to stop. I was afraid to do anything as the notes say to not change anything while it is working. What I finally did (10 minutes later) was to select a different Insteon light and turn it on and off from the GUI. That stopped the "System Busy". I then went in and removed the APL first, then removed what was left of the scene. It seemed OK when I finished. I'm running 2.7 on a 99i. What does this tell you? What is the risk of stopping the "System Busy" the way I had to? Thanks, aLf
Sub-Routine Posted March 22, 2009 Posted March 22, 2009 Rand: Yes I finally did get it to stop. I was afraid to do anything as the notes say to not change anything while it is working. What I finally did (10 minutes later) was to select a different Insteon light and turn it on and off from the GUI. That stopped the "System Busy". I then went in and removed the APL first, then removed what was left of the scene. It seemed OK when I finished. I'm running 2.7 on a 99i. What does this tell you? What is the risk of stopping the "System Busy" the way I had to? Thanks, aLf The risk is low. The worst that would happen is that some linked devices might have links left in them from the old device and some time would be wasted whenever a scene containing the removed device is called. If the device is missing and you try to remove it from a scene the ISY makes, afaik, up to 5 attempts to contact that device and remove the scene links, thus it can add up to some time. Using Remove does not do a such error recovery on the removed device. Only on the linked devices does the ISY go through so much trouble. Rand
aLf Posted March 22, 2009 Author Posted March 22, 2009 Rand: I'm glad that no major issues could happen! That said, I wonder if the problem was because one item (the APL) had been unplugged and I tried to remove the scene. In retrospect, I guess I should have plugged the APL in, removed the scene, then removed the APL and then unplugged the APL. The only other item that is still in the system is the KPL button, which I did check afterward and found no links (in ISY). Agian, I learned something here. I think! aLf
Sub-Routine Posted March 22, 2009 Posted March 22, 2009 aLf, Yes, if you would have plugged in the device to remove it from the scene (or remove the scene) the ISY would be able to delete the links in that device. You could have plugged it back in during the System Busy sequence and all should turn out well. If you remove the device from My Lights the ISY will remove all the links to it in all your other devices and will not attempt to communicate with the removed device. This is intended for failed devices. If the device is still alive you should factory reset it before using it again because it will still contain all the old (now broken) links. Rand
aLf Posted March 22, 2009 Author Posted March 22, 2009 Rand: Thanks. I intended to do the factory reset on the APL. But beings as though the KPL was still in the scene when I deleted the scene, is it safe that there are no bad links in the KPL button? Actually by the time I got the errant "Sytem Busy" to stop, I was able to re-plug in the APL and then do the proper APL dlete, then scene delete. I'm thinking the final scene delete got both in the scene, and certainly the APL delete shows it gone now. Oh by the way. Is ther a correct way to stop the "Sytem Busy" when and if it ever happens again? What was the true cause of this? Was it the fact that the APL was not plugged in anymore, and I should have nailed the APL before the scene? Thanks, aLf
Sub-Routine Posted March 22, 2009 Posted March 22, 2009 Rand: Thanks. I intended to do the factory reset on the APL. But beings as though the KPL was still in the scene when I deleted the scene, is it safe that there are no bad links in the KPL button? Actually by the time I got the errant "Sytem Busy" to stop, I was able to re-plug in the APL and then do the proper APL dlete, then scene delete. I'm thinking the final scene delete got both in the scene, and certainly the APL delete shows it gone now. If you want to view the KPL links you can use the menu Tools | Diagnostics | Show Device Links Table and use the Compare button. Or open the Tools | Diagnostics | Event Viewer, press the KPL button, and watch for errors. That may be quicker if your KPL has many links. If the AL is still in the KPL then use Restore on the KPL. Oh by the way. Is ther a correct way to stop the "Sytem Busy" when and if it ever happens again? What was the true cause of this? Was it the fact that the APL was not plugged in anymore, and I should have nailed the APL before the scene? Thanks, aLf You could pull the plug on the ISY, but of course that is not recommended The process will eventually time out. Yes, it was because the AL was unplugged. It probably did time out if you waited 10 minutes. Again you could open the Tools | Diagnostics | Event Viewer and see what the ISY is doing before taking drastic measures. Also of note is that the ISY does not rely on the Admin Console being open to perform it's job. Once a process is started the ISY will run it until completion or failure whether or not you are watching it. Rand
Cartwrig Posted April 25, 2009 Posted April 25, 2009 See: http://www.flickr.com/photos/cartwrig/3 ... 1/sizes/o/ That url shows the error that appears even when I simply click once with the left mouse button on this scene (named simply "5"). This is a scene that I can not delete, no matter what I try, in fact, I also get this: http://www.flickr.com/photos/cartwrig/3474330732/ when i try to do it, by right clicking on the scene and selecting REMOVE SCENE. How can I get this to delete; especially as, the thread above didn't solve this issue for me? For example, can I telnet/ftp into the ISY99i/PRO IR and delete a specific file for that scene, or edit a big config file to remove the XML for tha scene, or something? Rand/Darrell, could you help. And, if necessary, log in remotely and fix this? By the by, I did email support about this a week or so ago. Note too: None of my Scenes are Named with just a "5"....they are either "Scene <>" or a few have been renamed things like "001.b - Mud Hall"....which would be the scene that is mapped to that specific button, on keypad 001. So, I know this scene either came out of no-where, or is an accident from a bad Scene Rename function. Thanks, - Rob
Sub-Routine Posted April 25, 2009 Posted April 25, 2009 Hi Rob, This is indeed odd. I sent you an email and I can remote in when you reply with the link/credentials. What's really odd is some InlineLincs are marked as controllers for the scene, that's probably why you see the Request Failed. It won't work to just delete files from the ISY as the links would still remain in the devices, if they are indeed in the devices. Rand
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