Fanlinc 2475F, ISY994i, Portal and Echo not working

[jlloyd_UD]

In early January, I successfully installed and had working Echo voice control of fan speeds on two Hunter 3 speed fans which had previously been controlled by a wall switch using a 4 position chain pull for 3 speeds and off.  I used my ISY994i, a fanlinc model 2475F from Smarthome, a UDI ISY portal and an Amazon Echo device.  A few weeks ago I had a PLM failure and all control was lost.  I installed a new model 2413S serial PLM and began the chore of restoring.  Most everything restored properly except for my fanlincs for which I had to disassemble and reach the fanlinc controls to perform a restore.  I have successfully regained control using my administrative console and the four original scenes I had set up.  In other words, I can set the speeds on the fan (and the light control as a device) using my administrative console.  I have checked my portal and my Amazon echo app and despite the scenes being identified correctly in each, I have been unable to control the fan speeds using my voice commands.  I can voice control the state of the dimmable light using the fanlinc.  I have asked Alexa to discover scenes (no new ones), I have deleted and reinstalled the scenes and had Alexa discover the 4 new scenes.  Despite all this, my voice cannot command the initiation of any of the motor speed controls.  Alexa responds cheerfully OK and it tries but nothing happens so the voice commands are being understood.  What could I be missing?  I am using an ISY994i/IR pro with firmware and UI version 4.6.2, the ISY Optimized for Smart Home v3 from UDI (its linked) and a 2475F Fanlinc v45.  I am not using any keypadlincs to control the fans and only want voice control using Echo. The scenes can be seen in both the portal and in the app on my android phone.

[stusviews]

I did verify that I can control the FanLinc (v41). I'm also using firmware and UI version 4.6.2 and the ISY Optimized for Smart Home v3 from UDI , so all that checks out. Too, the scene is exposed as a scene, not a light. The only item I haven't verified is what you are using as a spoken. I'm using fan high, fan medium and fan low, so I state, "Alexa, the the fan high on," or "Alexa, turn on the fan high on" (or medium or low). Are you using something similar?

BTW, this is a reminder to me to use a routine-later. The immediate goal is a solution

[jlloyd_UD]

My "spokens" I think are the same as yours, fan off, fan low, fan medium and fan high,  I say, "Alexa, turn on fan high" to turn the motor to high (except it does not respond).  I do not say, "Alexa, turn on fan high on".  I tried it and it does not work either.  You mentioned whether my scenes are identified as scenes or lights.  Not sure what you mean or how one tells but each of my scene names is preceded by a light bulb icon.  I am including a snip shot of the list for my 4 scenes for low, medium, high and off:

[jlloyd_UD]

In the portal, each is identified as a scene in both the ISY and the Alexa category.

 

[stusviews]

When I select the very first line of the scene, the one to the right of the scene icon (three circles in a circle), the particular fan speed is selected, in this case Low. Does yours show that?

BTW, I have a KPL and Mini Remote as controllers, also. And I'm using the scene category.

 

[jlloyd_UD]

If I know what you are asking, here is what my screen looks like:

[stusviews]

That seems to be the top half of the screen only. Of concern if the bottom. Here's the top and bottom.

[jlloyd_UD]

The top of mine looks similar but not the bottom:

[jlloyd_UD]

I decided to unlink my portal and start from afresh.  I linked my ISY UUID and started entering devices and scenes with spokens again from scratch.  I did not do anything with my skill.  I asked Alexa to go into discovery mode and it found my devices and scenes.  All my devices work flawlessly but again nothing from the scenes.  All the scenes appear to be registered properly with their ISY Scene addresses.  Something seems to not be working with regard to the voice control of the scenes as I continue to be able to set the fan speeds through my admin console.

[jlloyd_UD]

After much trial and error, I decided to scratch all my ISY fan scenes and start from the bottom of the heap.  When I recreated the scenes they had newly assigned addresses which is probably not a great surprise.  I installed them in the portal after clearing out the old stuff.  I noticed that there were old definitions still remaining so I logged out and right back in which cleared the deleted scenes.  I was then able to reassign the new scene addresses with the spokens I had previously used.  I had Alexa discover the new scenes and lo and behold the fan works again as if it had not stopped working.  I am suspecting now that after a PLM restoration it likely does not restore the scenes properly (unless I did not do it correctly).  Once I figured out that I had to dismantle the entire scene definition process and restart from the beginning it was only a matter of about 10 minutes to get it all back working.  Another lesson learned the hard way... through trial and error from a lack of full understanding of these interfaces and linkages.  Now I can attend to the second fan with much less fear and trepidation.

[stusviews]

Good to learn that you found a solution. It's certainly clear why you didn't show the bottom half of the screen.