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Mobilinc and Portal problem - stuck on "Parsing Program Status"

ParagPA
in ISY994

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Posted

Hello,

I'm adding a second house to Mobilinc. In order to make it "easy", I created completely new portal account, and added my new ISY994i Pro to the new account. 

Portal access seems to work fine - I can get to the web page, view logs, etc. 

I created a new profile in Mobilinc for the new house, but I can't download the configuration. When I try, it gets stuck on "Parsing Program Status" and just times out. 

Screenshot of my Mobilinc controller settings is attached. 

I've got Google WiFi, and UPnP is enabled. Are there any other settings I need to change?

ISY firmware is 4.6.2

I confirmed I can update original house just fine still. 

Any help is appreciated.

 

Image-1.jpg

In the second Portal accounts profile, did you set the preferred ISY?

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    • Like 1
    • Author

    That was it! Thanks very much. I forgot you had to do that even when there's only one ISY.

     

     

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