LarryCRetired Posted April 27, 2018 Posted April 27, 2018 I have a defective router which I am replacing and sending back to my ISP. Before removing it, I want to remove all my information regarding my devices. How should I handle the ISY994. Should I disconnect the ISY from the router before removing entries in the router or is there some other procedure to follow. I see in the wiki how to add the new router but I am unsure of the steps to remove the old router. Any help would be appreciated. Thank you
LarryCRetired Posted April 27, 2018 Author Posted April 27, 2018 (edited) I have a new 2842 - 222 that I recently installed. It immediately started sending low battery notifications. I did a factory reset a number of times before and after changing batteries but still the notification. I should note that it was activated enough times for it to clear the low battery status I could live with this except I recently had an all on event and I read on the wiki that low battery notifications could cause that to happen. I tested the voltage of the new batteries (without load) and they were 9.5 volts so I don't think it is a low battery issue. Any suggestions or should I just toss it since new ones are no longer available. The code on the back is 1715 Rev 2.6. All the switches are down except number 5 Thanks for any thoughts or suggestions. Edited April 27, 2018 by LarryCRetired Forgot firmware. Running 4.6.2
Techman Posted April 27, 2018 Posted April 27, 2018 1 hour ago, LarryCRetired said: I have a new 2842 - 222 that I recently installed. It immediately started sending low battery notifications. I did a factory reset a number of times before and after changing batteries but still the notification. I should note that it was activated enough times for it to clear the low battery status I could live with this except I recently had an all on event and I read on the wiki that low battery notifications could cause that to happen. I tested the voltage of the new batteries (without load) and they were 9.5 volts so I don't think it is a low battery issue. Any suggestions or should I just toss it since new ones are no longer available. The code on the back is 1715 Rev 2.6. All the switches are down except number 5 Thanks for any thoughts or suggestions. To clear the low battery node on the ISY you need to click on the Low Battery Node in order to reset it. If you still show low battery after clearing the node then you either have a low battery or a problem with the MS. 1
LarryCRetired Posted April 28, 2018 Author Posted April 28, 2018 Techman. Thank you. I will try that.
larryllix Posted April 28, 2018 Posted April 28, 2018 A query of the MS in a program will clear the lowBat signal. I am not sure if doing it manually will as you need to put the MS into linking mode and that would likely clear it anyway. Unfortunately you have to access the MS and open the back to do it.
LarryCRetired Posted April 29, 2018 Author Posted April 29, 2018 Techman and larryllix Thank you. Looks like the query worked. Very much appreciate your taking the time to help. 1
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