Motion Detector 2842 low battery notification

[LarryCRetired]

I have a defective router which I am replacing and sending back to my ISP.  Before removing it, I want to remove all my information regarding my devices. How should I handle the ISY994. Should I disconnect the ISY from the router before removing entries in the router or is there some other procedure to follow. I see in the wiki how to add the new router but I am unsure of the steps to remove the old router. 

Any help would be appreciated.  Thank you

[LarryCRetired]

I have a new 2842 - 222 that I recently installed. It immediately started sending low battery notifications.  I did a factory reset a number of times before and after changing batteries but still the notification.  I should note that it was activated enough times for it to clear the low battery status  

I could live with this except I recently had an all on event and I read on the wiki that low battery notifications could cause that to happen. 

I tested the voltage of the new batteries (without load) and they were 9.5 volts so I don't think it is a low battery issue. 

Any suggestions or should I just toss it since new ones are no longer available. 

The code on the back is 1715 Rev 2.6.  All the switches are down except number 5  

Thanks for any thoughts or suggestions. 

[Techman]

1 hour ago, LarryCRetired said:

I have a new 2842 - 222 that I recently installed. It immediately started sending low battery notifications.  I did a factory reset a number of times before and after changing batteries but still the notification.  I should note that it was activated enough times for it to clear the low battery status  

I could live with this except I recently had an all on event and I read on the wiki that low battery notifications could cause that to happen. 

I tested the voltage of the new batteries (without load) and they were 9.5 volts so I don't think it is a low battery issue. 

Any suggestions or should I just toss it since new ones are no longer available. 

The code on the back is 1715 Rev 2.6.  All the switches are down except number 5  

Thanks for any thoughts or suggestions. 

To clear the low battery node on the ISY you need to click on the Low Battery Node in order to reset it.  If you still show low battery after clearing the node then you either have a low battery or a problem with the MS.

 

[LarryCRetired]

Techman. Thank you.  I will try that. 

[larryllix]

A query of the MS in a program will clear the lowBat signal. I am not sure if doing it manually will as you need to put the MS into linking mode and that would likely clear it anyway. Unfortunately you have to access the MS and open the back to do it.

[LarryCRetired]

Techman and larryllix

Thank you.  Looks like the query worked. 

Very much appreciate your taking the time to help.