Linking two 2334-222 keypads, Main button not working

[RF_Burns]

I've searched the forum and cannot find an answer to my issue.  Sorry if this has been covered, please link me to that post then.

I have two 2334-222 keypads (8 button) which I have linked together in a Scene to form a 3-way switch.  One switch powers the light, while the other has no loads on it.  I have  several buttons on each for dimming levels (B=80% , C=60% etc) and these buttons work fine and as expected from either switch.  The Main buttons I would like to have set as 100%.  The Main button works on the switch powering the lamp, but not on the other switch.  The Main button lights up on the other switch, but nothing happens on the controlled switch powering the lamp.   I have several rooms setup the same way and none of the unloaded Main switches will activate the loaded main switch.  If I use a single switch dimmer as the second switch the Main button will control it or ice versa.

How do I make the Main buttons on a keypad control another main button?  or is there some reason this cannot be done?

OPPS!  edited, they are 8 button keypads.

Thanks

[larryllix]

Did you create the scenes using the admin console?

[RF_Burns]

Yes, I created them using the ISY admin console.  For each Main button I set the ON level at 100% and 2 second ramp for both switches in the scene.

[Techman]

All the keypad buttons need to be in the scene as Controllers.

Once they're in the scene you can set the ON level and RAMP rate for each button in the scene.

If you installed the button(s) as Responders then you'll need to remove them from the scene and add them back as controllers.

 

 

 

[RF_Burns]

Yes, they are both set as Controllers in the Scene.  They show up as Red in the Scene, which I understand means its a controller.

I have buttons B, C, and D set on each switch as preset Dim levels and those buttons work on each switch. Only the Main button won't trigger the Main button on the opposite keypad.

Thanks

 

[Techman]

If they show as red then they're controllers.

Make sure that in your scene both of the buttons that control your light have their on level set at 100%, or the on level you want.

In  theory should work as expected. It's possible that the links in the keypad got corrupted. Try doing a restore device for each keypad. If that doesn't work then do a factory reset on each keypad then a restore device. Let me know if that resolved the problem.

[RF_Burns]

Finally did a factory reset on both. One restored fine, but the other reported "Cannot communicate"  I tried several times with no luck.  I then did a second factory reset, but same error on restore. Looks like I'll need to replace that switch.

[Techman]

That could be the root of your problem. Did the keypad that failed have the load connected to it, if so what type of load is it?

It's also possible that you have some type of interference on the circuit that the problem keypad is on.

I would also try another factory reset / restore device before you replace it.

You should also take a look at this article  https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors