Can't program KeypadLinc 6 2486D

[stephan]

I noticed the other day that I cannot program the buttons A to D anymore on my keypad. The main works to turn on and off, but when I press A it turns on then off and nothing happens. Restore Device from ISY doesn't change anything either.

I tried reseting the keypad by following these instructions:

1) Pull Set button out (creating an Air Gap)
2) Wait 10 Seconds
3) Push Set Button in and Hold it in - KeypadLinc will (Beep)
4) Release the Set button Device’s embedded software will re-write all settings to factory defaults A couple of seconds will pass KeypadLinc will (Beep)-(Beep) LEDs will return to normal brightness KeypadLinc returns to Ready Mode Connected load will turn on

However the KeypadLinc will continuously keep blinking at step 4 and never stops. So I never get to the Beep+Beep section.

Does anybody have an idea what else I could try out?

-Stephan

[Techman]

When you did the Factory reset did you hold the set button in until the beeping stopped?

Check you ISY keypad button options and make sure that your buttons are set to TOGGLE mode