Posted December 15, 20186 yr I've been using the ISY for many years now and I just had a problem that I've never seen before. I launched the Admin Console with the launcher as I usually do and it seems to come up ok. However, when I log in it starts to load my devices then quits. I updated Java to the latest version. I rebooted my computer as well as rebooted the ISY. The problem still persists. I am seeing the behaviour on both my desktop and my laptop. I am currently on firmware version 4.6.2. Also, when I use the dashboard feature from the launcher, the top of the dashboard window extends beyond the top of my desktop and I can't do anything with it. Is it possible to resize/move the dashboard window without having access to the top part of the window? Thanks! Andy
December 15, 20186 yr Hi Andy Did you clear the Java cache? Also, virus programs can sometimes cause this behavior. Were both computers' virus packages changed or upgraded? Paul
December 15, 20186 yr Author I figured it out. I was using http not https. I'm not sure how that got changed, but once I realised and changed it back, everything was back to normal.
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