Lamplinc Dimmer Only Responding in One Scene

[boojew]

Hey guys - so I have a Lanplinc 2457d2 that I am having an issue with. I have been able to link it to my ISY and I can control it properly through the ISY itself. I have also created a scene on the ISY between a a dimmer switch and the lamplinc - that all works. Yay. Now, I created another 2 scenes on the ISY - and in this case, the lamplinc refuses to respond in the scene. I am struggling to figure out why since it responds to the scene with the dimmer - whether controlled from the dimmer or the ISY.

 

I ran a diag and I got this, which shows that comms fail, but I dont understand why... Would anyone have any insight to share

 

[paulbates]

Delete it from the problematic scene, then re-add it. Test again

Paul 

[boojew]

I’ve done this numerous times with no success.  

[paulbates]

Have you tried factory resetting followed by a restore device?

Paul 

[kclenden]

On 2/5/2019 at 9:17 PM, boojew said:

I ran a diag and I got this, which shows that comms fail, but I dont understand why... Would anyone have any insight to share

I can't tell what you're trying to show in the Event Viewer log that you supplied.  The lines above the --- test Test Results --- show devices reacting to a scene command.  The last of the 09:10:20 PM lines actually shows the Living Room Plugin turning ON as the result of a scene command.

The lines below the --- test Test Results --- show device 2E 7B 40 throwing an error when you try to link it in a scene.

So are you trying to show the results of activating a scene?  Or are you trying to show the results of attempting to create a scene?

My guess is that the Links Table for one or more of the devices in your scenes is not correct.  For each of those devices, you should try right-clicking on it and choose "Diagnostics>Show Device Links Table".  Once that completes, click "Compare".  If any records appear with a "record mismatch", then right-click on the device and choose "Restore Device".  After you've checked all devices in your scenes, try turning the scenes ON and OFF again.