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Zwave Device Add Question


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Posted

I've had an ISY994 before but I now have the ISY994/IR PRO with OpenADR Z-Wave and Portal Integration installed (at least per the help).

When I try to add a Zwave device that I know exists. I had it previously installed in Smartthings the admin seems to hang on the "Add a device to the Z-wave network". I can cancel the process but can't figure out why it doesn't discover the device. Any thoughts? Probably simple but I don't get it.

Posted
15 minutes ago, jmsikora said:

I've had an ISY994 before but I now have the ISY994/IR PRO with OpenADR Z-Wave and Portal Integration installed (at least per the help).

When I try to add a Zwave device that I know exists. I had it previously installed in Smartthings the admin seems to hang on the "Add a device to the Z-wave network". I can cancel the process but can't figure out why it doesn't discover the device. Any thoughts? Probably simple but I don't get it.

If you haven't already, you might want to try excluding the device and then try adding it.

Posted

It looks like it was a simple matter of Zwave range issues. The smartthings hub that I was using seems to have a much bigger range than the ISY. Now I know and just need some repeaters.

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