jkraus Posted August 22, 2019 Posted August 22, 2019 Just bought the program. Put in my portal info and it downloaded all my devices and scenes, but after adding some to my home scree none of them work. just get abuzz when pressing the button
Nitemare Posted August 22, 2019 Posted August 22, 2019 I had some similar issues when I first bought the program, in my case it was operator error . . . I found my answer on the Agave site.
jkraus Posted August 22, 2019 Author Posted August 22, 2019 Hmm, you must have a different version or iphone vs my Android phone, as mine is slightly different in appearance. when setting it up I only gave it credentials for the Portal. I see where there is an additional Primary and secondary ones, but left blank as had the portal. However, just in case went back and filled them in and no better. whats strange is that it downloaded all of my devices and scenes but in trying to use any of them I just get an "Update Failure" BTW, installed on my Android tablet also, and same issue
jkraus Posted August 22, 2019 Author Posted August 22, 2019 OK, apparently I needed an additional portal, one form Agave. Now working OK, thx
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