Andrew Posted August 23, 2019 Share Posted August 23, 2019 Hi all - Well, once or twice a year I lose connectivity between Mobilinc HD and my ISY for one reason or another. Where can I find the most recent Mobilinc HD instructions? The instructions I found on the Mobilinc site seem to only be for Mobilinc X now. Any help appreciated! Link to comment Share on other sites More sharing options...
InsteonNut Posted August 23, 2019 Share Posted August 23, 2019 Hi @Andrew If you are using MobiLinc Connect and the ISY drops off due to a router change, all you need to do is reboot your ISY. If the ISY had a fixed IP, you may need to reset the ISY's network settings first back to DHCP to get the ISY back on your new router's network. Wes Link to comment Share on other sites More sharing options...
Andrew Posted August 23, 2019 Author Share Posted August 23, 2019 1 hour ago, InsteonNut said: Hi @Andrew If you are using MobiLinc Connect and the ISY drops off due to a router change, all you need to do is reboot your ISY. If the ISY had a fixed IP, you may need to reset the ISY's network settings first back to DHCP to get the ISY back on your new router's network. Wes Thanks Wes - I'm using Mobilinc HD - would it be the same? [edit] Tried restarting the ISY - still works fine from my laptop, no connectivity thru Mobilinc though. [edit 2] Ok, a little progress - I can now get to my ISY locally - however, I cannot reach it remotely (I keep getting the "Mobilinc Disconnected" error) Link to comment Share on other sites More sharing options...
InsteonNut Posted August 25, 2019 Share Posted August 25, 2019 Hi @Andrew I responded to your support email with the items I need in order to help. Wes Link to comment Share on other sites More sharing options...
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