Posted December 10, 20195 yr My controller suddenly stopped working as expected. When I logged into the admin console I found that I was getting a "Failed to Communicate with" alert saying that it cannot communicate with a device. No big deal right? Just click ok and move through it? I did just that; I clicked "OK." but that box does not go away and I cannot get it to go away, even after several device reboots. How do I get this working without loosing all of my configuration in the controller?
December 10, 20195 yr Try unplugging the device and moving it closer to the PLM. What type of device is it?
December 10, 20195 yr Author The PLM is 3 feet away from the device. what "device" are you asking about? The ISY is a ISY994i/Zw, the PLM is the standard Smarthome PLM with the ethernet plug on it, and the device causing an issue is an Insteon 2475. It's been offline for about a year. The 2475 is a hardwired device that I cannot easily move. Unfortunately, I am not able to do anything in the admin console due to this error. Edited December 10, 20195 yr by tonkamedic
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