smokegrub Posted April 10, 2020 Posted April 10, 2020 I changed my email account for Alexa and can access the account successfully. I also changed the address of the primary account in the portal. I can successfully open the portal but when I select tools I can see and use ISY Web Access but I can no longer link to Alexa. I have "forgotten" the devices and "discovered" them in Alexa. How do I get Alexa to link with the portal? Under My Profile I have the options USE Preferred ISY or USE all ISYs in Account. Neither option works. It appears the link to my ISY has been lost.
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