TheA2Z Posted April 20, 2020 Posted April 20, 2020 PSA Just had my first zwave device failure and I have about 40 devices.. A GE wall switch that is about a year and half old. It started failing in the event log. The blue light just flashed. Tried restting. Would not work manually either. Has a two year warranty. Contacted Jasco. They said to email a picture and invoice and they will send a new one. Waiting to receive. Will see how this works out.
TheA2Z Posted May 30, 2020 Author Posted May 30, 2020 It took about 4 weeks, but finally got replacement device. Call it out of stock and pandemic delay.
sn0cr4sh Posted July 4, 2020 Posted July 4, 2020 I've had quite a few of these fail in the exact same manner. They died when we had a power outage or when I turned off a breaker. There's definitely something wrong with those switches, or at least there is a bad batch out there. I went through most of my remaining ones replacing with Levitons which havent given me any problems.
jec6613 Posted July 5, 2020 Posted July 5, 2020 The older ones at least had a reputation for major problems - Leviton are known as reliable, and of course Insteon tend to be very reliable. YMMV, SRA.
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