smokegrub Posted July 3, 2020 Share Posted July 3, 2020 I have moved this topic! I have two ISYs The first is Chesapeake-last two letters in UID are 7f The second is Wolf Creek-the last 2 leters in UID are a3 The profile for Chesapeake is XXXXXXXX@gmail.com The profile for Wolf Creek is xxxxx@suddenlink.net In the profile view if I switch my preferred ISY from Chesapeake (7f) to Wolf Creek (a3) the email address stays the same for both views. The Users view was incorrect so I changed it to display the correct User Name and Preferred ISY. In the Alexa Accounts both ISYs display the devices for 7f and ae merged. I have tried deleting and enabling the skill (ISY Optimized...) for each and the result is the same. I believe the problem(s) are in the setup of the Portal. Help will be appreciated. Link to comment
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