Aeotec Gen 5 Siren not working after z-wave module upgrade to 500 series

[JTsao]

It's in the title - I am running ISY v 5.1.  With the 300 series module, everything was working - I performed an upgrade to the 500 series z-wave module and it appears everything is working except 1 device - the Aeotec Gen 5 Siren.  It won't update neighbors and I can't query it.  I did try to synchronize it.  I haven't tried turning on and off because of need for quiet this afternoon, but I am guessing it won't respond to that either.  I was hoping to try and upgrade to ISY V5.2 but would like to get this working.  Here's the event viewer for updating neighbors - thanks in advance for any suggestions:

Sat 08/29/2020 01:35:31 PM : [ZWAVE-UPDATE   5] Updating Neighbors for 'ZW 005 Siren' : working ...

Sat 08/29/2020 01:35:35 PM : [D2D EVENT   ] Event [n008_192168216] [GV0] [8] uom=56 prec=0

Sat 08/29/2020 01:35:35 PM : [n008_192168216]      GV0   8 (uom=56 prec=0)

Sat 08/29/2020 01:35:46 PM : [D2D EVENT   ] Event [n008_192168213] [GV0] [6] uom=56 prec=0

Sat 08/29/2020 01:35:46 PM : [n008_192168213]      GV0   6 (uom=56 prec=0)

Sat 08/29/2020 01:35:49 PM : [ZWAVE-UPDATE   5] Updating Neighbors for 'ZW 005 Siren' : Failed
 

And for querying the device (which results in a pop-up window "unable to communicate to zwave_005..."

Sat 08/29/2020 01:36:09 PM : [ZWAVE-WAKEUP   5.000] Query device ZW005_1

Sat 08/29/2020 01:36:09 PM : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:09 PM : [ZWAVE-TX ZW005_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:12 PM : [ZWAVE-RX-ST     ] No Device Ack

Sat 08/29/2020 01:36:12 PM : [ZW-TX-FAILED] enc=Fail uid=5.0 cmd=0x25.02 SWITCH_BINARY

Sat 08/29/2020 01:36:12 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 1 of 2

Sat 08/29/2020 01:36:13 PM : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:13 PM : [ZWAVE-TX ZW005_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:13 PM : [D2D EVENT   ] Event [n010_259999] [CLITEMP] [106] uom=17 prec=0

Sat 08/29/2020 01:36:13 PM : [ n010_259999]  CLITEMP 106 (uom=17 prec=0)

Sat 08/29/2020 01:36:17 PM : [ZWAVE-RX-ST     ] No Device Ack

Sat 08/29/2020 01:36:17 PM : [ZW-TX-FAILED] enc=Fail uid=5.0 cmd=0x25.02 SWITCH_BINARY

Sat 08/29/2020 01:36:17 PM : [ZWAVE-TX-E      ] ZWAVE-WAIT Waiting for retry 2 of 2

Sat 08/29/2020 01:36:17 PM : [ZWAVE-TE        ] [25/02] Binary Switch Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:17 PM : [ZWAVE-TX ZW005_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x05

Sat 08/29/2020 01:36:21 PM : [ZWAVE-RX-ST     ] No Device Ack

Sat 08/29/2020 01:36:21 PM : [ZW-TX-FAILED] enc=Fail uid=5.0 cmd=0x25.02 SWITCH_BINARY

Sat 08/29/2020 01:36:23 PM : [D2D EVENT   ] Event [n008_192168229] [GV0] [4] uom=56 prec=0

Sat 08/29/2020 01:36:23 PM : [n008_192168229]      GV0   4 (uom=56 prec=0)

Sat 08/29/2020 01:36:34 PM : [D2D EVENT   ] Event [n008_192168216] [GV0] [9] uom=56 prec=0

Sat 08/29/2020 01:36:34 PM : [n008_192168216]      GV0   9 (uom=56 prec=0)

Sat 08/29/2020 01:36:45 PM : [D2D EVENT   ] Event [n008_192168213] [GV0] [7] uom=56 prec=0

Sat 08/29/2020 01:36:45 PM : [n008_192168213]      GV0   7 (uom=56 prec=0)

Sat 08/29/2020 01:36:50 PM : [D2D EVENT   ] Event [n002_controller] [DOF] [0] uom=0 prec=-1

Sat 08/29/2020 01:36:50 PM : [n002_controller]      DOF   0

Sat 08/29/2020 01:36:54 PM : [D2D EVENT   ] Event [n003_harmonyctrl] [DON] [0] uom=0 prec=-1

Sat 08/29/2020 01:36:54 PM : [n003_harmonyctrl]      DON   0

Sat 08/29/2020 01:36:58 PM : [D2D EVENT   ] Event [n009_controller] [DOF] [0] uom=0 prec=-1

Sat 08/29/2020 01:36:58 PM : [n009_controller]      DOF   0

Sat 08/29/2020 01:36:59 PM : [D2D EVENT   ] Event [n009_t521774936778] [ST] [771] uom=17 prec=1

Sat 08/29/2020 01:36:59 PM : [n009_t521774936778]       ST 771 (uom=17 prec=1)

Sat 08/29/2020 01:36:59 PM : [D2D EVENT   ] Event [n009_s521774936778] [ST] [758] uom=17 prec=1

Sat 08/29/2020 01:36:59 PM : [n009_s521774936778]       ST 758 (uom=17 prec=1)

Sat 08/29/2020 01:36:59 PM : [D2D-CMP 0053] STS [n009_s521774936778] ST op=4 Event(val=758 uom=17 prec=1) <= Condition(val=750 uom=17 prec=1) --> false

Sat 08/29/2020 01:36:59 PM : [D2D-CMP 0094] STS [n009_s521774936778] ST op=3 Event(val=758 uom=17 prec=1) > Condition(val=750 uom=17 prec=1) --> true

Sat 08/29/2020 01:36:59 PM : [D2D-CMP 002D] STS [n009_s521774936778] ST op=5 Event(val=758 uom=17 prec=1) >= Condition(val=750 uom=17 prec=1) --> true

Sat 08/29/2020 01:36:59 PM : [D2D EVENT   ] Event [n009_t511814350459] [CLIHUM] [64] uom=22 prec=0

Sat 08/29/2020 01:36:59 PM : [n009_t511814350459]   CLIHUM  64 (uom=22 prec=0)

Sat 08/29/2020 01:36:59 PM : [D2D EVENT   ] Event [n009_s511814350459] [ST] [753] uom=17 prec=1

Sat 08/29/2020 01:36:59 PM : [n009_s511814350459]       ST 753 (uom=17 prec=1)

Sat 08/29/2020 01:37:00 PM : [D2D EVENT   ] Event [n009_s511814350459] [CLIHUM] [64] uom=22 prec=0

Sat 08/29/2020 01:37:00 PM : [n009_s511814350459]   CLIHUM  64 (uom=22 prec=0)

Sat 08/29/2020 01:37:00 PM : [D2D EVENT   ] Event [n009_rs_v9z5] [ST] [799] uom=17 prec=1

[Techman]

You need to update your ISY firmware and UI to 5.2.0

There are compatibility issues with the 500 series board and 5.1.0

"Please Note:  Due to reported issues, if you are not using a 500 Series Z-Wave board in your ISY then we do not recommend you upgrade to 5.1.0"

 

[JTsao]

Thanks for the reply - unfortunately, that note came out after they had initially posted version 5.1 and I had already upgraded - I ended up having to factory reset and un-enroll and re-enroll all my z-wave devices after upgrading to 5.1 with the 300 series module.  Fortunately, I have a lot of insteon and only 11 z-wave devices.  After that, the z-wave devices were working better than ever with the 300 series module and v5.1.  After upgrading to the 500 series module, then the 1 device (siren) stopped working.  I did upgrade to 5.2 and it is still not working but the other devices seem good.  I don't understand the log file but it almost looks like the siren is not responding at all and this could just be a hardware failure.  Can anyone digest the log and advise?