Hello,

 

Sometimes I have some problems with my PLM, I can not communicate with my insteon & x10 devices. But today I have the following messages in my java console :

 

charger : classe com.universaldevices.client.ui.UDClientApplet.class introuvable.

java.lang.ClassNotFoundException: com.universaldevices.client.ui.UDClientApplet.class

at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)

at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed:http://192.168.1.100/com/universaldevices/client/ui/UDClientApplet/class.class

at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)

at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 7 more

Exception : java.lang.ClassNotFoundException: com.universaldevices.client.ui.UDClientApplet.class

 

I have reset my PLM, Isy-99i, clear my java, ... but I can not reach the GUI. I did not update or add new programs on my computer.

 

Thanks, Denis

Hello Denis,

 

It seems your ISY may no longer be at the address you are referring to. Does this link work? http://www.universal-devices.com/99i

 

Rand

Hello Rand,

 

The link (you gave me) is ok. How can I solve this problem ?

 

Denis

When you have the Admin Console open via the link I posted select Help | About and see what is listed as My URL. Most of today's routers have a method to assign a static address to a device so it won't change when rebooted.

 

Or, if using Windows, you can use the link in Network Places which should update when the address on the ISY changes.

 

Rand

Rand,

 

It is exactly what I did. I have checked my ip addresses (192.168.1.100 & 74.74.7.4) with my router & in my Network place under windows but I have always this error.

 

I have cleared my java, closed internet, ... but always the same error.

 

FYI : WRT54GS, XP, Isy-99i

 

Denis

Rand,

 

FYI : I have re-installed my Isy-26 & it works perfect.

 

Denis

Hi Denis,

 

Can you please call our support line? 818 631 0333

 

Thank you,

Rand

Hello Rand,

 

Please confirm me the time I can call & the region you are, because I am in Québec.

 

Today I have the same problem with ISY-26. I have re-installed ISY-99i, I can telnet but I have the same problem with IE.

 

Thanks, Denis

Hi Denis,

 

We usually have someone available for phone support M-F 9-5 PT (12-8 ET). Closed Friday night and Saturday. Email other times.

 

Rand