Issue with determining why a particular device seems to turn itself off then on again...

[Guest]

I recently installed a backyard pond, and am currently using an Insteon Outdoor module to allow control, both from a KPL button, as well as via a program to turn the Pond pump off at 11p and turn on at 6am.

Up until recently, this has been working perfectly. However, over the last 2 days, my wife has informed me that the pond 'wasn't running'... this happening sometime in the 5pm hour. Of course, it somehow magically turns itself back on within minutes. Pretty much confirmed that the pump is not overheating (thermal shutoff), and the KPL button still shows itself as being 'On'. 

I reviewed both the ISY Event and Error logs, and can't seem to see where (or even 'if') there was a command issued to turn the pump off then on again.

So I'm here asking for advice... is there indeed anyway of capturing or logging an action involving a particular device that I can use as a root cause analysis?

Any advice would be greatly appreciated!

 

Thanks!

[MrBill]

The Insteon on/off Outdoor Module has an LED next to the outlet.  The LED is Red when the module is off, and Green when it's on.  and of course LED off (or unlit) would indicate the module itself isn't getting power.   Next time it's "off" when it's supposed to be on check that LED.

If the module is actually turning off (red LED) that's not reflected by the KPL (still ON) as you indicate, then I would use the FIND feature in the admin console to look for other programs that are addressing the Device (Outdoor Module) itself and not the scene.

 

Edit to add:  Also in the admin console: Tools > Diagnostics >  Show Device Links Table.  After that runs use the "Compare" button to find out if the links in the device are what the ISY expects to be there.  If not, right click the device and "Restore Device".   

If all else fails try a factory reset of the Device, followed by Restore Device as above.