Getting ready to replace my old inherited-with-the-house ISY99i device with a new 994. When I run a backup of the existing unit, it creates a zip file, that contains a zip file. When I open that zip file inside the zip file, it shows nothing in it - but is 24K in size. Is this expected behavior? I want to be sure there is something actually in the file(s) that can be restored to the new unit!

Thanks for any help.

FIrmware: Insteon UD_99 v.3.3.10
UI: Insteon_UD994 v4.7.5
Product: ISY 99i (1020)

13 minutes ago, DWaters said:

Getting ready to replace my old inherited-with-the-house ISY99i device with a new 994. When I run a backup of the existing unit, it creates a zip file, that contains a zip file. When I open that zip file inside the zip file, it shows nothing in it - but is 24K in size. Is this expected behavior? I want to be sure there is something actually in the file(s) that can be restored to the new unit!

Thanks for any help.

FIrmware: Insteon UD_99 v.3.3.10
UI: Insteon_UD994 v4.7.5
Product: ISY 99i (1020)

The internal zip file is too large to unzip. Use a better unzipper like 7-zip that can handle the size.

Edited October 6, 20205 yr by larryllix

7-zip worked on mine.

PKUNZIP only showed nothing in the in the backup zip file. That did have a file size.

When you unzip it. You will find it has another zip file in it. Unzipping the second file. It will have data in a CONF sub folder.

Edited October 6, 20205 yr by Brian H

7-zip also worked for me also. The default Window compression utility showed nothing in the inside zip file, but opening with 7-zip I see the backup. 

Thanks so much! Mystery solved.

Dave