asperber Posted October 9, 2020 Posted October 9, 2020 Hi, I have been having no problems with my ISY, and suddenly it started giving me a socket error. I tried restarting the ISY and cannot get it to function...
asperber Posted October 9, 2020 Author Posted October 9, 2020 Also, now i cannot access my ISY from my mobile app.
TrojanHorse Posted October 10, 2020 Posted October 10, 2020 Also, now i cannot access my ISY from my mobile app.What app?Sent from my iPhone using Tapatalk
MrBill Posted October 10, 2020 Posted October 10, 2020 @asperber You may want to open a ticket by emailing support@universal-devices.com I'll add that since it appears the admin console is opening and then throwing the socket error you might need to restart your mac and/or clear the java cache. disclaimer: i've never used the mac implementation.
asperber Posted October 11, 2020 Author Posted October 11, 2020 On 10/10/2020 at 10:03 AM, MrBill said: @asperber You may want to open a ticket by emailing support@universal-devices.com I'll add that since it appears the admin console is opening and then throwing the socket error you might need to restart your mac and/or clear the java cache. disclaimer: i've never used the mac implementation. I did that numerous times, no luck. I tried on a PC as well to use the admin console. What seemed to work (so far) is I had a backup of the ISY, I did a factory reset and restored it with that backup.
Recommended Posts